Business VoIP Featured Article

BNCDirect Delivers Exceptional QoS

October 04, 2017

By Maurice Nagle, Web Editor

The choice of quality vs. quantity is something that we all struggle with from time to time. When it comes to VoIP services, however, quality cannot come into question. There is no room for poor quality of service (QoS), as each interaction could mean the difference in landing a new client, putting the final touches on a big deal or seeing it crash and burn. Communication and collaboration is at the heart of business, so anything short of exceptional service is unacceptable.

This week, BNCVoice unveiled BNCDirect, a pocket-friendly SD-WAN service, which provides direct access to VoIP data centers to ensure only the best in QoS. The VPN service is made possible via a new partnership with Peplink allowing BNCVoice the use of SpeedFusion and FusionHub – both Peplink proprietary technologies.

FusionHub is a virtual appliance that lives in White Label Communications Data Centers, and when paired with SpeedFusion allows for an affordable and high performing SD-WAN solution for BNCVoice customers to take advantage. With WAN smoothing, hot ISP failover and bandwidth bonding, Peplink’s SpeedFusion promises what the company calls, unprecedented VoIP quality of service levels.

"BNC introduced a partnership with Peplink and White Label Communications to make this a reality," says BNCVoice CEO Thomas Jacobs.  He also states, "We are utilizing our current Peplink router infrastructure to connect to White Label's very secure VoIP data centers.  It allows BNC to introduce a level of affordable QoS that we have yet to see in our industry."

When presented with the problem of quality of service, resolution is required in rapid fashion. But, when infrastructure ensures exceptional service to be the case, then a business can focus on operations and padding the bottom line.

Does your VoIP service provider promise exceptional QoS? Just a question. 

Edited by Mandi Nowitz


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