Business VoIP Featured Article

RingCentral Now Approved Supplier of Business Communications for RE/MAX

August 03, 2016

By Michael Guta, Contributing Writer

For organizations that are dispersed across a wide geographical area, cloud communications brings all of their assets together as though they are operating in one location. RE/MAX, a company with more than 100,000 agents in close to 100 countries selling real estate, has approved the enterprise cloud communications and collaboration applications by RingCentral to be the supplier for business communications for all of its affiliates.

The approval by RE/MAX gives RingCentral access to the real estate offices in which the company operates. Under this new agreement, RingCentral will provide dedicated support and preferred pricing to RE/MAX Affiliates.

The RingCentral Office application, which is already being used by more than 500 U.S. and Canadian affiliates, provides the tools brokers/owners need. “With more than 100,000 agents worldwide, it’s essential to offer our Affiliates the flexibility and simplicity to take their calls and communicate effectively whether using personal smartphones or desk phones in the office,” said Mike Ryan, executive vice president, RE/MAX, LLC.

Real estate agents are outside the office just as much as they are inside, and the ability to communicate the matter where they are is an essential feature of any solution they deploy. RingCentral Office is a comprehensive cloud business communication and collaboration solution designed to address these specific requirements. It removes the limitations of on premises phone systems, because it is delivered through the cloud. However, for organizations that want to integrate their business applications in their environment, RingCentral provides APIs that enable custom integrations and improved workflows.

Steve Rawson, head of strategic industry alliances for RingCentral, said, “Without a cloud-based solution, there’s difficult set-up and administration, lack of mobility, and costly infrastructure and support. RingCentral solves these problems, giving RE/MAX Affiliates powerful new ways to be more productive and successful.”

RingCentral Office optimizes business communications with enterprise-class voice, fax, text, call handling, mobile apps and BYOD capability. The phone system that is in place can integrate seamlessly with leading CRM and applications, including Salesforce, Oracle, Zendesk, Desk, Box, Dropbox, Google and Microsoft.

With the RingCentral's solution, RE/MAX agents will have a consistent feature set and user experience no matter where they are. This highly adaptable and customizable platform works across all locations with a flexible management system. The integrated solutions can be managed through the cloud with a user-friendly web interface that lets users and administrators make selections with just check boxes, dropdown menus and fill-in text fields.

The simplicity of this management system means agents won't need the IT department or a telecommunication technician to add and change users, assign phones, manage extensions and groups anytime.

Edited by Alicia Young



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