Business VoIP Featured Article

SMBs Power Through with Helpful Apps

January 18, 2016

By Michelle Amodio, Business VoIP Contributor

Small businesses and startups have unique challenges when it comes to effective communications. Because they do not operate the same way large-scale businesses do, their needs, while perhaps less complex, need to keep up with their larger counterparts in the competition.




Small businesses usually don’t have large cash reserves, dedicated research departments, fully-staffed IT functions, or strategic planning functions to address challenges or opportunities, so their resources are extremely limited. One way to mitigate the business challenges without draining capital is relying on apps to get the job done.

In the mobile era, business owners no longer need to be tied to their desks to run the day-to-day operations. Almost one-third of American small business owners use their smartphones to manage their companies, performing tasks like banking, social media, and customer relationship management.

Business VoIP provider Nextiva rounded up some of the more helpful apps that can give small businesses a boost from a mobile device. For the business that needs to stay in touch, apps like Skype and Webex offer video conferencing capabilities regardless of geographical location. Then there are apps to keep everything neat and tidy, like Evernote so that your documents and files are accessible in one location.

Of course, businesses would be lost without the benefits of using VoIP in its mobile form. As mobile phone usage starts to take the place of its landline counterpart, businesses can take advantage of the solutions that offer inexpensive ways to communicate. With VoIP being the global phenomenon that it is, text messaging and long-distance calls have seen a decrease over mobile networks as business VoIP services are more easily available. Many businesses are ditching wired phones and opting to have employees either bring their own devices or are doling out company-managed ones. With mobile VoIP being as inexpensive as it is, it makes sense that businesses are putting more money on their bottom lines while boosting productivity levels.

Nextiva’s app offers all-in-one tools for businesses who need to take their communications on the go. Your mobile device becomes a complete VoIP soft phone and included are functions like instant messaging, video collaboration, cloud sync, and call controls.

Smartphones have revolutionized the way people communicate, and small business owners can use smartphone technology to help run their companies more efficiently.




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