Can Your Business VoIP Do That?

How flexible is your day job? Thirty years ago, this question would have a simple answer – not very. Companies designed the workday around the 8-5 concept that everyone should be at their desks and ready to execute during those hours. The problem with this approach today is that we’re not an 8-5 world. Fortunately, we do have business VoIP.

Connectivity is critical if we want to have the desired flexibility to work from anywhere and at any time. This means that those who are leading the organization and making decisions have to be ready to support a different way of thinking. They also have to recognize where the opportunities for growth exist and be willing to take the necessary steps to make changes.

A recent blog from business VoIP solutions provider, Nextiva, explores this topic and the importance of communication in support of the flexible workforce. For instance, the ability to access email from anywhere and with any device is critical where flexibility is in demand. While there are some who argue that email is the communication tool of the previous generation, we know that it still plays a vital role in communication and your internal processes need to support the ability to access it whenever it’s needed.

A business cloud phone system is another critical tool that could benefit the flexible work environment. For one thing, it would ensure that those who work from remote locations and during a wide range of hours have access to what they need, when they need it. They don’t have to be at their desk at the same time as everyone else or in the same building as everyone else. Instead, the system can adequately support the unique make-up of the business and those who need access from anywhere. This ensures that when your employees are talking to customers, they still maintain corporate numbers, the corporate brand and can access the corporate capabilities.

The same mobile and flexible professionals who need to stay connected to communications and platforms also need access to information on the latest projects. If you’re managing projects in-house and have no way for these individuals to access information or connect with the team, you can’t accomplish your goals and they aren’t delivering value. To support that flexibility and their collaboration, leverage your business VoIP connection to support an online project management platform that everyone can access.

Finally, don’t forget that business VoIP can also support mobile capabilities. Even if you prefer the Bring Your Own Device (BYOD) approach to doing business, individuals who are operating remotely need the same capabilities and integration as those in-house. Your business VoIP solution should enable this kind of connectivity so that flexibility improves outcomes for everyone.