Business VoIP Featured Article

Business VoIP Adoption Projected to Grow

December 29, 2011

By Susan J. Campbell, Business VoIP Contributing Editor

The advantages and improved quality offerings in VoIP solutions have helped to drive the demand for business VoIP within the small- to medium-sized business (SMB) sector. One of the key advantages to making a switch is the near hands-off approach the boss can take to this technology. 

This Telappliant piece highlighted the benefits of implementing business VoIP, referencing VoIPWatch author Andy Abramson. As key on the blog site, Abramson noted the technology itself is a benefit for business VoIP.

He suggested, for instance, that the use of business VoIP solutions means there is now no need for individuals in roles such as IT manager or telecom manager to be as hands-on with the communication technology as they were in the past. 

With this change in the need for oversight, as well as a reduction in the overall cost of communications, business VoIP can also help to reduce labor expenses by deploying the right software. 

Abramson also recommended that business VoIP makes perfect sense for those who are in a region where high-quality traditional phone links have never really been a reality. He mentioned south-east Asia as particularly relevant to this point.

Business VoIP is also becoming more popular among cable company customers and those who elect to receive their residential Internet from providers other than the incumbent local phone company. Those areas selected to receive copper over fiber wire are also more likely to embrace business VoIP.

As business owners continue to move away from traditional communications to embrace business VoIP, they will expect to experience gains in efficiency and a reduction in wasted resources. At the same time, this technology is very reliable and leading providers in this space offer a setup that is resilient due to a focus on intricacy and skilled deployment. 

In other business VoIP news, virtual-pbx recently reported that VoIP services still account for less than one quarter of fixed lines and a negligible percentage in wireless lines, according to market intelligence and advisory firm, Exact Ventures.This increasing migration to VoIP is helping to drive the growth of the Session Border Controllers (SBCs) and Value Added Services (VAS) market.
Susan J. Campbell is a contributing editor for virtual-pbx and has also written for To read more of Susan’s articles, please visit her columnist page.

Edited by Jamie Epstein


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