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Business Phone Systems Featured Article

October 09, 2009

Business Phone Systems Making an Impact

By Stefania Viscusi, Assignment Desk Editor

Today’s fast paced and competitive business landscape includes a number of new technologies to improve communications capabilities, save on costs and keep businesses thriving.
A article, “Telecommunications for Business: VOIP, Phone Service, & Communications Equipment,” highlights the telecommunications technologies being offered for enterprises that have had an impact on the way business is done.

To help improve business communications, technologies like email and instant messaging were first introduced as way to expand the way office workers were able to communicate. Now, using an Internet connection, it’s also possible for businesses to make use of VoIP and save money on their long distance calling.

Because businesses are able to save costs on their phone service with VoIP, they’ve been able to also dedicate more of their budgets to buying additional bandwidth in support of their data and voice communications needs. In addition to this, the introduction of routers to prioritize bandwidth, have helped companies to save on costs and guarantee consistent quality of their services.

Businesses are also empowering their teams through the use of virtual PBX (News - Alert) systems that make it possible to answer extensions from wherever and through conference calling capabilities and other advanced features, these offices are achieving a number of productivity gains.

The “unified inbox” which brings together different communications like voicemail, faxes and emails to one inbox so team members can stay focused and work through more tasks has also helped to increase productivity.

Finally, with mobile communications on the rise, road warriors have new hybrid phones that allow the use of wireless and VoIP calls, so the business is always spending the least costs when it comes to communications.

For more, check out the Business Phone Systems channel on TMCnet.

Stefania Viscusi is an assignment editor for TMCnet, covering VoIP, CRM, call center and wireless technologies. To read more of Stefania’s articles, please visit her columnist page.

Edited by Stefania Viscusi

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