FacetCorp, a company that specializes in business phone systems, recently announced that it won a
2006 Product of the Year Award from INTERNET TELEPHONY Magazine. The company was recognized for its FacetPhone IP-PBX
.
FacetPhone is an IP-PBX (News - Alert) telephone system that works with any standard telephone. A built-in, computer-based GUI console gives the user control of advanced features.
FacetCorp’s (News - Alert) business phone system includes presence management, sophisticated “visual” voicemail, and computer-telephone integration, among other features. The solution is differentiated from other business phone systems in the following ways:
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Unique architecture – uses media gateways external to the server for maintenance/upgrade modularity
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Computer-telephone integration – supports TAPI, UTAPI, NetTAPI for setting up dialogues between the phone system and business applications
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Multi-office integration – a single server transparently controls business phone systems in multiple offices
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Enhanced interactive voice response (IVR) system – includes ability to route calls virtually any way needed
Each year, INTERNET TELEPHONY Magazine editors bestow Product of the Year awards on companies that have demonstrated vision, leadership and attention to detail.
“FacetCorp has proven it is committed to quality and excellence while addressing real needs in the marketplace,” INTERNET TELEPHONY Editor-in-Chief Rich Tehrani said in a statement. “We’re proud to honor the company’s hard work and accomplishments.”
To learn more about FacetCorp’s business phone system solutions, please visit the company’s TMCNet.com channel, Business Phone System.
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IP Telephony for Business Phone Systems: Q and A with FacetCorp
Mae Kowalke previously wrote for Cleveland Magazine in Ohio and The Burlington Free Press in Vermont. To see more of her articles, please visit Mae Kowalke’s columnist page. Also check out her Wireless Mobility blog.
Interactive Voice Response (IVR) | X |
A hardware- or software-based computer system that enables incoming callers to interact with voice prompts or verbal commands....more |
Private Branch Exchange (PBX) | X |
Originally, telephone features were provided by telephone central office switching systems, often called CENTREX.�PBX systems emerged as customers wanted to have more calling features and control over...more |