Not everyone walked away from Gartner’s 2011 Business Process Management (BPM) Excellence Awards event empty-handed.
Appian, a global company that relies on BPM to “transform your business,” announced that its two customers, UPS and Nokia Siemens Networks (NSN) were both honored at the awards. Those that received accolades will be honored at a conference at the Gartner BPM Summit taking place April 27-29, at the Baltimore Marriott Waterfront in Baltimore, Md.
"Business process management continues to grow in popularity because it offers major business performance improvement advantages,” said Michele Cantara, research vice president at Gartner (News - Alert) and BPM Summit conference chair, in a statement. “Success in the adoption of BPM is heavily dependent on the ability to tackle people, process, and technology issues at the same time.”
“These organizations are excellent examples of knowing how to apply organization and change management disciplines and appropriate BPM technologies at different levels of BPM maturity,” she added. “Each of these companies saw significant contributions to business outcomes, based on their use of BPM."
UPS's IT Shared Services Group was named the winner in the category “Furthering BPM Disciplines” and was recognized for its abilities to spread BPM benefits to the masses. UPS relies on Appian's BPM software to deliver better, faster service at reduced cost, according to company officials. UPS has improved operational efficiencies, enhanced customer service excellence and generated significant cost-savings for the more than 100 process applications it has deployed.
Nokia (News - Alert) Siemens Networks also took home a prize as it was named runner up in the category of “Best Practices in Advancing BPM Competencies.” Like UPS, Nokia uses Appian's BPM software to deploy a “sophisticated, pan-organizational BPM program driven by one of the most mature Center of Excellence organizations in the BPM industry.” Appian BPM software is used to help Nokia areas such as business solutions and operations, managed services and global network implementation centers.
Cordys, a leader of BPM software whose mission is to improve customers' business operations with world-class, process oriented software, recently received BPM software acclaim of its own when it was named one of the middleware megavendor challengers in a report entitled “Challenging the Middleware Megavendors,” published in September 2010 by Forrester (News - Alert) Research.
In the report, Forrester calls Cordys “one of the companies that is big enough to offer a full stack or portfolio of middleware components that add up to a business process platform, including integration and business process management capabilities.”
Carrie Schmelkin is a Web Editor for TMCnet. Previously, she worked as Assistant Editor at the New Canaan Advertiser, a 102-year-old weekly newspaper, covering news and enhancing the publication's social media initiatives. Carrie holds a bachelor's degree in journalism and a bachelor's degree in English from the S.I. Newhouse School of Public Communications at Syracuse University. To read more of her articles, please visit her columnist page.Edited by Tammy Wolf