3rd Party Remote Call Monitoring Feature

Technology isn’t just changing how we learn and assess in the traditional classroom; after all, it has the potential to disseminate learning much more widely than ever before, not to mention help students understand and receive information better than old-style methods. The same principle applies to training techniques in the business world, and any company that isn’t employing more updated methods are selling themselves and their staff short.

According to BPA Quality, companies that utilize more “effective solutions” to educate their staff will see an improvement of performance.

The finding, along with other items of note, is taken from Brandon Hall Group’s report on workforce management practice titled “2014 Learning and Development Benchmarking Study.” Perhaps one of the more interesting key points that is in line with the times is companies, specifically 59 percent of companies, are looking towards more social learning activities.

Social learning is the sharing of information and knowledge among peers via interactive discussions and computer-based methods. This can include blogs, instant messaging, group discussion boards, video chats, and other social media applications.

While it is not the only method of training these days, their growing demographic of Millennial workers could benefit greatly from a process that is part of their culture. Businesses are soon realizing that they are motivated not only by the demands of tech-savvy young employees, but by opportunities to improve learner retention and lower training costs.

Companies around the world spend exorbitant amounts of money to train employees in the skills they need to improve corporate performance. Training can include topics like communication, sales techniques, or performance management. In order to truly be effective, it’s imperative to help people want to learn and get your strong leaders on board.

Peer coaches, according to BPA Quality, are of use here. These people work one-on-one with individuals to better help them apply the skills learned instead of just using a general, blanket training session without any follow up. It creates an “individualized approach,” one that is perhaps more successful than traditional methods.

By focusing on newer methods to foster the creativity of staff, and ensuring a supportive environment afterward—companies can dramatically improve the business impact of their training programs.