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New App Allows Active Call Monitoring by VoIP Business Owners

March 06, 2015

One of the megatrends in the past few years has been the move from computers to smartphones, with operations typically done from a desktop or laptop computer migrating to tablet and phone.

There are several reasons for this, such as ease of use. One big reason is mobility, however. While laptops are somewhat portable, nothing beats the portability of a smartphone in your pocket. No matter where a person is located, he or she always is just a reach away from the phone.

Naturally, then, computer use is being replaced by smartphone use. If something can be done by phone, it becomes the preferred way to do it.

This could explain why REVE Systems has released its iTel Switch Plus Mobile App, which is a handy tool that lets VoIP business owners and resellers handle much of their VoIP administration by way of phone instead of a computer.

Users of the iTel Switch Plus Mobile App can add unlimited resellers through the app, and they also can enable their resellers to use the app to create new PINs for users.

One feature of the app that will be useful to resellers with shop fronts is the PIN recharge facility, which lets resellers recharge end-user PINs via the app.

Recharging of reseller accounts also can be performed through the app, as can remote mobile top up; users of the iTel Switch Plus Mobile App can recharge mobile users from any location using the PIN-only iTel Switch Plus Mobile app. This enables customers to gift mobile top up to others anywhere in the world.

Further, the app allows active call monitoring for VoIP business owners, who can monitor live calls from the app. Business owners can know the total calls running on their softswitch, and see the top 10 clients sending calls to the softswitch at any time.

Complete payment history also is available via the app.

Add it all up, and the iTel Switch Plus Mobile App enables VoIP businesses to almost fully run their businesses from their phone.

Edited by Rory J. Thompson


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