Automated Messaging

Automated Messaging

 

Provider of automated messaging solutions, Premiere Global Services, further enhances automated messaging with interactive notifications.

 

Using speech recognition technology, interactive notifications makes it possible for callers to interact with automated messages. By using their voice they are able to give their feedback or response to the information being provided and no longer need to use the number on the dial pad of the phone or wait to follow -up the message.  

 

Offering interactive notifications also provides a fast way of reaching large numbers of contacts while also being able to capture their response, confirmation or feedback right from the initial notification.

 

Premiere Global Services Alerts and Notifications Solution, available at anytime and via various methods of delivery, also helps to track success rates and keep updated information, for an overall improvement in customer satisfaction.

 

Recognizing these enhanced capabilities, Premiere Global Services was recently nominated in the "Best Tool Category" by Speech Technology Magazine. The top three winners of this and 10 other categories will be announced at an event in August.

 

For more information please visit: www.premiereglobal.com