Columbus Business First has honored call recording and contact center solutions provider CallCopy (News - Alert) as one of the fastest-growing privately-held companies for the third consecutive year.

"It is a great honor to be named to this exclusive list for the third straight year," said Mark Studer, chief financial officer at CallCopy. "Our ability to maintain strong growth is a great testament to the dedication of our employees, and their ongoing commitment to exceeding customer expectations and bringing new and innovative solutions to the market."

CallCopy is known to improve overall customer satisfaction and reduce operational expenses through the implementation of its award winning cc: Discover workforce optimization suite.

The company claims its combination of innovative products and dedication to its customers has resulted in dramatic and consistent organizational growth and success.

CallCopy especially mentions the cc: Clarity (News - Alert) workforce management (WFM) solution, which it emphasizes is an example of the company’s responsiveness to the needs of its customers.

"We heard over and over that people wanted the benefits of WFM, but that the solutions available to them were overly complex and costly," said Aaron Cash, director of product management at CallCopy. "So, we built a sophisticated, yet easy-to-use WFM solution that delivers great value to our customers."

The annual Business First's Fast 50 Award is given to companies in Central Ohio for their growth and financial performance throughout the previous three years.

In addition to this award, CallCopy also achieved the milestone of being ranked number 412 on the Inc. 500 list.

This is the second consecutive year that CallCopy was named to the Inc. 500/5000 list, which ranks the nation's fastest-growing private companies.

Read a related article at TMCnet “CallCopy Enhances Call Center Operations with cc: Clarity Workforce Management Solution.”