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December 15, 2010

KnoahSoft and Knoah Solutions Launch Agent Performance Channel on TMCnet

TMCnet News


(Norwalk, CT –Dec. 15th 2010) Technology Marketing Corporation (TMC (News - Alert)), a global, integrated media company, today announced that the Agent Performance channel, sponsored by KnoahSoft and Knoah Solutions has been launched as the newest addition to the TMCnet channel program. 

The Agent Performancechannel promotes an array of solutions available from both companies such as contact center agent performance management software, high quality contact center services, and third-party quality monitoring services. In addition, visitors can find valuable resources such as product guides, testimonials, feature articles and industry news.

The Agent Performancechannel can be found at:

http://www.tmcnet.com/channels/agent-performance

TMCnet’s channels are micro-targeted information portals where readers can find topic-specific news, articles, feature stories and product reviews. TMCnet has over 100 channels covering important topics in the IP Communications, VoIP, IP Telephony, CRM, Call Center and Information Technology industries. 

“We’re pleased to be able to share our products and services information through TMC, the leader of communications and technology media,” commented Sri Myneni, CEO at KnoahSoft and Knoah Solutions. “Taking advantage of TMCnet’s highly successful on-line portal will reinforce our branding and distinguish us as a leading solutions provider.”

“TMCnet welcomes the Agent Performancechannel into our program,” stated Dave Rodriguez, TMC president. “KnoahSoft and Knoah Solutions are well-respected solution providers that share our vision in the advancement of new technologies. Our channel program is a community-building vehicle assisting our partners in building their brand, while contributing to the vast array of valuable content which drives traffic to TMCnet, the most-visited communications and technology Web site in the world.”

TMCnet is the leading Web site for communications and technology professionals. TMCnet has nearly two million unique visitors and over 40 million page views each month, according to Webtrends.

For information on TMCnet’s channels program, please contact Tim Goins at (203) 852-6800, ext. 229 or e-mail: tgoins@tmcnet.com. About TMC

Technology Marketing Corporation (TMC) is a global, integrated media company helping our clients build communities in print, in person and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, and NGN magazines. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by two million unique visitors each month on average worldwide, according to Webtrends. TMCnet has ranked within the top 3,500 in Quantcast's (News - Alert) Top U.S. sites, placing TMCnet in the nation’s top .03% most visited Web sites. In addition, TMC produces ITEXPO; Social CRM Expo4GWE Conference and M2M Evolution (in conjunction with Crossfire Media); Digium|Asterisk World (in conjunction with Digium (News - Alert)); and Smart Grid Summit (in conjunction with Intelligent Communication Partners). TMC serves other communications market segments with the Cloud Communications Summit (in conjunction with Light and Electric); CVx ChannelVision Expo (in conjunction with Beka Publishing); and MSPWorld™ (in conjunction with the MSP Alliance).

TMC also serves technology professionals with industry-specific Web sites: InfoTech Spotlight, 4GWE, M2M Evolution.com, Smart-Grid.TMCnet.com, Smart Products Ecosystem, Robotics.TMCnet.com, Cable.TMCnet.com, Satellite Spotlight, Green.TMCnet.com, Healthcare.TMCnet.com, Business Video, Finance.TMC.com, Legal.TMC.com and Education.TMCnet.com

For more information about TMC, visit www.tmcnet.com.

About KnoahSoft

KnoahSoft Harmony delivers 100% call recording, with web-based quality management, reporting, analytics, coaching, elearning and survey solutions to contact centers to stay secure, compliant, improve performance and remain competitive. Offering the latest enterprise application technology tuned to the contact center environment, KnoahSoft is known for its affordable, award-winning products, global footprint, on-demand scalability and outstanding support. KnoahSoft is an Avaya DevConnect (News - Alert) Gold member and Technology Partner of Cisco and Genesys. For more information, visit www.knoahsoft.com or call 702-722-5000, Option 1.

           

About Knoah Solutions

Knoah Solutions is an award-winning global provider of business process outsourcing (BPO) services. Since 2001, Knoah Solutions has provided low-cost, world class multi-channel customer service and technical support. With modern, state-of-the-art technologies, multiple redundancies and top-level security features, Knoah Solutions ensures maximum contact center uptime and productivity. The company’s progressive tools provide total visibility into the contact center life cycle management process through coaching, elearning and 24/7 access from anywhere in the world. To learn more about Knoah Solutions please visit www.knoah.com.

TMC Contact:Chris DiMarco

TMCnetTel: 203-852-6800 Fax: 203-853-2845channeleditor@tmcnet.com

www.tmcnet.com

KnoahSoft Contact:

Tony Compton (News - Alert)

702-990-3022

tcompton@knoahsoft.com

www.knoahsoft.com

Knoah Solutions Contact:

Chrystal LeWark

702-990-3317

clwark@knoah.com

www.knoah.com

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Edited by Chris DiMarco




Technology Marketing Corporation

2 Trap Falls Road Suite 106, Shelton, CT 06484 USA
Ph: +1-203-852-6800, 800-243-6002

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