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July 15, 2004
 Featured Article: Being – And Staying – “On Message”
Since key messages are meant
to look company-wide and be inclusive, they serve as a powerful mechanism
to get everyone at an organization pulling together or singing from the
same songbook.
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AsiaInfo Announces Official Launch of
OpenBOSS Version 1.5
AsiaInfo Holdings, Inc., a provider of high-quality
software and solutions in China, this month announced the official launch
of OpenBOSS Version 1.5. BOSS stands for business operation support
system.
More...
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ePeople Announces CTmail, Email and Site
Management Software for the Life Sciences Market
ePeople, Inc., a provider of business email management solutions,
announced CTmail, an email and site management solution that accelerates
the end-to-end clinical trial process. Designed for clinical researchers
in pharmaceutical, medical device, research centers and contract research
organizations, CTmail captures knowledge that is embedded in email and
maintains a central knowledge base. CTmail also manages expertise and
provides a collaborative workspace for coordinating efforts across
multiple disciplines to expedite issue resolution.
More...
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CosmoCom Releases CosmoCall Universe
Version 4.4
CosmoCom announced the availability of
CosmoCall Universe 4.4, the latest version of its all-IP, unified contact
center suite, which includes multi-channel ACD, IVR, CTI, predictive
dialing, multimedia recording and administrative tools. Version 4.4
features easy integration with thin client applications, robust n-way
conferencing and enhanced tenant management capabilities, as well as a
broad range of usability and performance enhancements.
More... _________________________________________________
Siebel Systems Ships Siebel Enterprise
Marketing Suite 7.7
Siebel Systems, Inc. (Nasdaq:SEBL), a provider
of business applications software, announced the release of Siebel
Enterprise Marketing Suite 7.7, a new version of its industry-leading
marketing application suite. With this release, Siebel delivers the first
intelligence-driven end-to-end marketing solution, one that infuses
analytics at every step to drive more intelligent interactions, uniquely
guides the marketer through key tasks based on embedded best practices,
and connects all marketing users throughout the enterprise to drive
superior marketing performance across the full marketing life cycle.
More...
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Onyx Delivers Pre-Configured Solution
For On-Premises CRM in 30 Days or Less
Onyx Software Corporation (Nasdaq:ONXS)
announced the release of CRMExpress -- a pre-configured version of Onyx
designed to grow with a company over time. CRMExpress packages Onyx
Enterprise CRM software licenses, implementation services, training and
product support -- all for a single, low fixed fee. The package provides a
complete CRM system at an affordable price that can be implemented in 30
days or less.
More...
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Involve Technology's New StreetSmarts
Software Increases Sales for Companies with or without CRM
Involve Technology Inc. announced its innovative
new sales support technology called StreetSmarts(TM), a patent-pending
24/7 system specifically designed for companies with or without an SFA/CRM
system whose primary goal is to increase the effectiveness of their
salespeople. StreetSmarts delivers a completely different, yet
complementary set of features and functions from SFA/CRM by providing a
single source for salespeople to get immediate, deal-specific answers
needed to help close more sales faster. It uniquely addresses and solves
many of the problems faced by sales organizations such as: reducing the
sales cycle, ramping new reps and increasing productivity of existing
reps. StreetSmarts is available immediately as an ASP/hosted solution and
priced per user per month.
More...
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Brooktrout, Bludis and VoiceGenie
Partner to Deliver Integrated Solutions
Brooktrout Technology, Bludis and VoiceGenie
today announced a partnership to provide an integrated VoiceXML solution
for developers of speech-enabled applications in Italy. The partnership
will allow Bludis to offer developers a platform that combines
Brooktrout's TR1000 speech platform and NeXusPoint, VoiceGenie's VoiceXML-
based platform, to build speech-enabled applications such as voice
self-help systems, advanced message delivery services, virtual assistants,
and automated business finder and operator services. Based on an
open-standards architecture, the integrated platform is mature, reliable,
and flexible.
More...
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