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Last Updated: 12:00 AM EST - Sep 25, 2022

Hybrid Workplaces are The Future of Work

Hybrid work has continued to evolve and new issues and concerns will surface as the world changes.

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Sweden's Sinch Launches AskFrank, a Different Kind of Chatbot

AskFrank gives answers that are frank, direct and honest, and works differently from most chatbots.

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Increased Cyber Risk Creates MSP Opportunities

Vade's SMB Cybersecurity Landscape Report 2022 reported more than two-thirds of SMBs say cybersecurity is the top priority.

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Zendesk Announces New Solutions for Call Center Triage

Zendesk introduced Intelligent Triage and Smart Assist, new AI solutions designed to help contact centers triage customer support requests automatically …

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LATEST FROM COMMUNITIES

Martello Adds AudioCodes SBC Reporting to Experience Monitoring

Martello's Vantage DX V3.7 brings enterprise IT and UC teams end-to-end visibility into a user's call path with the addition …

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ISG, cyberconIQ Address Human Error Cyber Security Risk

ISG formed a partnership with cybersecurity platform cyberconIQ to address the human side of cybersecurity.

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National Science Foundation Supports CAV Technologies Development

The U.S. National Science Foundation awarded $5 million to the University of Michigan to give academic researchers and studen…

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Owl Labs, BlueJeans Give Hybrid Conferencing a 360-degree Makeover

Owl Labs and BlueJeans by Verizon will provide access to Owl Labs' meeting technology combined with BlueJeans Meetings video …

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Companies Increase IT Security Spending as Ransomware Rises

Almost two-thirds of companies increased IT security spending from 2021-22 according to GetApp's "Fourth Annual Data Security…

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The Desk Phone is Not Dead: Sangoma Ships One Millionth IP Phone

Sangoma, a longstanding power in the VoIP industry, and now in the UC space, shipped its 1 millionth IP desk phone to technol…

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Hybrid Employers Are Increasing "Activity-Based Work" Space

Organizations are leaving behind the "cube farm" idea and instead moving to activity-based-working (ABW).

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Blackfoot Communications Delivers Wireless WAN Options with Cradlepoint

Blackfoot Communications joined Cradlepoint's partner program to deliver wireless WAN solutions to a growing client-base of e…

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Verint Digital-First Engagement Delivers 271% ROI

Through customer interviews and financial analysis, Forrester found that Verint customers realize a 271 percent ROI with a pa…

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With IoT Edge Survivability, Automated Systems Run in Real Time All the Time

Enterprises are now making survivability a top priority, searching for the right edge solution that not only offers them all …

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Google and Facebook Partner with Zephyr RTOS for Next Gen Products

A sure signal that the IoT is about to further explode in today's news from the Linux Foundation's …

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Five9 Celebrates CallTower with US Reseller of the Year Award

Five9 named CallTower its US Reseller of the Year - 2020 as part of the Five9 2020 Global Partner Awards.

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CUSTOMER Magazine Announces Recipients of the 2020 Customer Experience Innovation Awards

TMC announced today the winners of 2020 Customer Experience Innovation Awards, presented by TMC's CUSTOMER magazine.

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Medigate Raises $30M in Series B Financing for Healthcare IoT Security

Funds will Expand Medigate's Availability to Healthcare Organizations Needing Advanced Protection, Visibility and Cost Control

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e-Voting Could Be Faster, Cheaper, and More Accurate Than Voting In-Person or By Mail

Estonia has been called the world's most advanced digital society. How can the U.S. take a lesson from …

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INTERNET TELEPHONY Magazine Announces Winners of 2020 Hosted VoIP Excellence Awards

TMC announced the recipients of the 2020 Hosted VoIP Excellence Awards, presented by INTERNET TELEPHONY magazine.

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