ServiceNow Adds AI and Security Capabilities to the Now Platform Tokyo Release to Supercharge Operational Intelligence and Trust
ServiceNow (NYSE: NOW) today announced even more solutions within the Now Platform Tokyo release designed to supercharge operational intelligence and trust. In addition to ServiceNow Vault, announced yesterday, ServiceNow is releasing new AI-powered features and developer and risk management tools to help organizations operate more efficiently and power more resilient business models.
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Automation Center (Graphic: Business Wire)
According to Gartner®, software infrastructure spending in segments containing PaaS, cloud management and security is forecast to grow at a double-digit rate, reaching a combined spend of over $120 billion by 20261. Customers are leveraging the breadth of ServiceNow's capabilities as their platform for digital business amid macroeconomic uncertainty and unprecedented cyber risk. Additional solutions in the Tokyo release use AI and the highest levels of platform privacy and security controls to boost business intelligence and mitigate risk.
"Operational trust and efficiency are top of mind for business leaders. Organizations are investing in digital technologies that help them unlock efficiencies and save costs, while protecting their data in an increasingly challenging and sophisticated threat landscape," said Jon Sigler, SVP for the Now Platform at ServiceNow. "With new AI-powered automation and risk management solutions in the Tokyo release, we are helping customers create more resilient, secure, and productive business models, all on a single platform, so they can navigate uncertainty with confidence."
New Tokyo solutions that boost intelligence and trust in business operations include:
The Now Platform Tokyo release was designed to help organizations navigate complex business challenges amid an uncertain macro environment. The ServiceNow Tokyo release is purpose-built to deliver better employee and customer experiences, supercharge intelligence and trust in operations, and accelerate value in ways that are good for people, good for the planet, and good for profits.
What customers, partners, and analysts are saying about the Now Platform Tokyo release
Orange Business Services
"Orange Business Services helps companies transform their businesses, redesign their services and harness the potential of data to improve operations, along with employee and customer experiences," said Daniel Bigagli, vice president, enterprise services business unit at Orange Business Services. "The new Automation Center solution within the Now Platform Tokyo release gives us even greater visibility and data-driven insights into automation deployments across the entire enterprise, so we can increase efficiencies and return on investment, enabling us to better communicate business benefits to our customers."
"Data security and privacy are top concerns for organizations as they move more data into the cloud. An increase in cyber threats and data privacy requirements are putting more of an emphasis on ensuring that sensitive data is protected," said Jennifer Glenn, Research Director for IDC's Security and Trust Group. "ServiceNow Vault includes advanced data encryption and anonymization capabilities that are designed to offer organizations greater flexibility and control over how they protect sensitive data within business-critical apps. This flexibility is essential for organizations that need to comply with privacy regulations, while still maintaining high levels of application performance."
The Now Platform Tokyo release is generally available today.
ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. For more information, visit: www.servicenow.com.
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1 Gartner, Forecast Analysis: Enterprise Infrastructure Software, Worldwide, 12 August 2022
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