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Business voice connections using some combination of Wi-Fi, cellular and in-building base stations will grow from 6.3 million in 2009 to more than 27 million by 2014, ABI Research ( News - Alert) projects.
Wi-Fi in smartphones will grow from a 45 percent attach rate in 2009 to a 90 percent attach rate in 2014, ABI Research predicts.
Business customers are the primary adopters of smart phones and with increased penetration of Wi-Fi smart phones, so increased adoption of Wi-Fi capable phones will lead to greater use of Wi-Fi for "tethered" use.
Increasing use of VoIP on mobile handsets is a precursor of future activity, ABI Research says. Though not yet enterprise grade, communication innovations often begin in the consumer space and then migrate into the enterprise, ultimately because enterprise-desired features are added over time.
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Gary Kim (News - Alert) is a contributing editor for TMCnet. To read more of Gary’s articles, please visit his columnist page.
Edited by Erin Harrison
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