Nancy Jamison is an independent market analyst with expertise in the areas of unified communications, speech technologies, and multi-channel contact centers. A respected analyst in the industry, Ms. Jamison regularly authors content for vendors and industry press, and has spoken at many customer and industry events, both domestically and internationally. She provides a number of services to both vendor and end user clients including market research, competitive market analysis and market assessments, messaging and positioning, and custom consulting projects. She is a regular contributor to Speech Technology Magazine, and sits on their editorial advisory board.
Her twenty-seven years of industry experience include five years as a Director and Principal Analyst at Gartner Group/Dataquest, in the Voice Systems North America program of Dataquest’s Telecommunications group. While at Dataquest, in addition to creating US and Worldwide market share and forecasts for the voice messaging and interactive voice response markets, she created industry-leading research in these, and several other markets as well, including speech technologies, multi-channel contact centers, and unified messaging.
Prior to Dataquest, she spent 13 years at Siemens Business Communications (formerly ROLM Corporation), in marketing, product planning and competitive analysis, in the areas of PBX, call centers, voice messaging and interactive voice response.
Ms Jamison holds a B.S. degree in linguistics from the University of California at Berkeley.
Roger Nunn brings over 25 years of enterprise sales leadership experience. He has extensive call center experience and served as Blue Pumpkin's executive vice president of worldwide sales and marketing. There Roger was responsible for direct and channel sales of software and professional services. Roger's successful career has also included senior sales roles with Sun, Quintus, Auspex Systems, Prime Computer, and NCR.
Roger holds a M.Sc. in Management Science and a Bachelor’s degree in Engineering, both from Imperial College, London University.
Associate Editor, Technology Marketing Corporation (Moderator)
In addition to his work with TMC’s IP Communications publications, Erik is a contributor to TMCnet. Prior to joining the TMC team, he was Managing Editor at Global Custodian, a global securities services publication, where he also managed the magazine’s survey research. Erik began his professional career at management consulting firm Leadership Research Institute.