The key performance indicators (KPI) defined in IETF’s RFC 6076 provide a good basis to assess a network’s SIP signaling performance, i.e. its general ability to set up and tear down calls, the ability of users to register, as well as the corresponding delays durations.

But what about the in-call user experience and media transport performance? Typically, the answer is to measure packet loss, jitter and the ominous “MOS” for each call. Unfortunately, this approach has a number of problems and this data will very often not match the experience of actual users.

This webinar discusses the issues with conventional media metrics and introduces Voipfuture’s patented timeslicing technology, which provides atomic units of quality for reliable media KPIs. These KPIs are being used today by tier-1 communication service providers around the world to monitor the media plane quality.

What Attendees will learn:

• Why MOS per call is misleading: The need for new KPIs to measure the in-call user experience
• How RTP timeslicing provides essential insights
• Big data: aggregation and slicing of user experience information
• Examples of VoIP & VoLTE service quality reports using timeslice KPIs

Who should attend:

• Telecom Engineers
• VoIP service/network operations & optimization
• Decision makers with technical background assessing state-of-the-art tools