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The Keys to Customer Retention and a Winning Customer Experience

Wednesday, November 6, 2019
2:00pm ET | 11:00am PT

With the arrival of Cloud based solutions and technology being delivered in a SAAS model it is more important then ever to provide and exceptional customer experience to retain customers and reduce churn.

What Attendees will learn:

  • Reduce customer churn
  • Deliver an exceptional customer experience
  • Communicating with customers through multiple channels keeps you top of mind
  • How providing your employees the right technology not only improves productivity but increase customer satisfaction

Who should attend:

  • Managed Service Providers
  • Value Added Resellers
  • CIO’s and IT Directors

Presenter:

Mark Batchelder
Regional Channel Manager at Unified Office, Inc.
BIO


MODERATOR:

Rich Tehrani
CEO, TMCnet
BIO


Sponsored by:



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