NORWALK, CT (October 7, 2011)  TMC – a global, integrated media company helping clients build communities in print, in person and online – and Pitney Bowesannounced today  a Webinar event,“Deliver Better Customer Service With Cost Effective Document Storage & Retrieval,” to be held live on Thursday, October 13, 2011 at 2:00 PM EDT / 11:00 AM PDT.

This complimentary Webinar  will focus on how communications providers can improve customer service by making it easier for customers and employees to access and retrieve documents.

Communications providers can reduce costs and meet customer expectations more effectively with the electronic "vault advantage".  More companies are choosing to store their documents using electronic vaults moving away from the old process of PDF document storage. Discover the major differences between PDF methods of document storage versus the electronic vault document storage solution.

These six advantages inherent to electronic vaults for document storage will be addressed during this Webinar:

• Document Accuracy
• Document Quality
• Flexibility
• Speed
• Accessibility
• Long Term Viability

This Webinar is recommended for customer service and customer care professionals within the communications and utilities industries.

Speakers:

Ray Grant, Product Manager, Customer Communication Management, Pitney Bowes Business Insight (News - Alert)

Peter Bernstein, Senior Editor, TMCnet

Register now for “Deliver Better Customer Service with Cost Effective Document Storage & Retrieval,” to be held live on Thursday, October 13, 2011 at 2:00 PM EDT / 11:00 AM PDT.

“TMCnet Webinars are a tremendous resource and an excellent way to provide training on highly relevant topics, and the fact that it is offered at no-cost to attendees is a huge benefit for companies as a way to educate employees without the travel expense,” said Rich Tehrani, CEO, TMC (News - Alert). “Webinars are also a great way to introduce vendors to possible customers in a mutually beneficial and informative manner that often leads to productive relationships.”

For more information, please visit www.tmcnet.com.

About TMCnet Webinars

TMCnet Webinars feature live, interactive presentations covering relevant topics, presented by top industry executives. Attendees watch and listen to the presentation as it happens over their computer, and have the opportunity to submit questions to the speaker(s) in real-time. The TMC Webinar program typically attracts 300 to 500 registrants per event.   

TMCnet Webinars are archived and available On-Demand for up to 18 months.

Companies interested in sponsoring their own Webinar event can contact client services at 203-852-6800or by email at [email protected].

For more information about TMCnet Webinars, please visit www.tmcnet.com/webinars.

About TMC

Technology Marketing Corporation (TMC) is a global, integrated media company helping clients build communities in print, in person, and online. TMC publishes Customer Interaction Solutions, INTERNET TELEPHONY, Unified Communications, InfoTECH Spotlight and Next Gen Mobility, premiering in September 2011, magazines.  TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. 

TMC is the producer of ITEXPO, the world’s largest and best-attended IP Communications event. ITEXPO (News - Alert) West 2010 was ranked #3 on Trade Show Executive’s Fastest 50 Award List.  TMC expects to accelerate ITEXPO West’s growth by bringing the show to Austin, one of the fast-growing technology hubs in the country.  In addition, TMC runs multiple industry events: 4G Wireless Evolution; Smart Grid Summit; M2M Evolution; Cloud Communications Expo; SIP Tutorial; VIPeering; Business Video Expo; Regulatory 2.0 Workshop, DevCon5: The HTML5 Development Conference; CVxTMC Events for a complete listing and further information.; Digium|Asterisk (News - Alert) World; StartupCamp; MSPAlliance, MSPWorld and more.   Visit

For more information about TMC, visit www.tmcnet.com. 

Media Contacts:

Carol Wallace or Amanda Munroe
203-351-6974 or 617-779-1816
[email protected]

Jan Pierret
Marketing Manager
TMC 
203-852-6800 x 228
[email protected]