Cloud computing has been a compelling business proposition for several years, yet it is only recently that companies have begun to fully embrace the opportunities in the cloud. In the contact center space especially, an increasing number of companies are migrating to hosted contact center solutions and reaping the benefits.

To explore the opportunities in this space, TMCnet is partnering with Infradapt (News - Alert) to deliver a free webinar: Achieving More with All-In-One Cloud-Based Contact Centers, scheduled for Thursday, April 28, 2:00 p.m. EST/ 11:00 a.m. PST.

This webinar will focus on how hosted contact center solutions have advanced considerably over the last several years. Such a platform offers a compelling higher-profit option for customers seeking to go to market quickly with a low up-front cost.

Contact center leaders from hosted services provider Infradapt and software developer Presence Technology (News - Alert) will provide insight into the latest cloud-based software options and how companies such as yours can stand to benefit along the way.

Founder and Managing Partner for Infradapt LLC, Corey McFadden, will bring his unique backing in field-consulting, project management, IP telephony and software development to this webinar event. Joining him will be Jim Rollins, a senior business analyst of North America with Presence Technology with extensive experience in telecommunications and the call center space.

Hosted contact center software solutions and platforms discussed in this webinar will include the Presence All-in-one Suite; how to improve contact center profitability; virtualized agent desktops; zero client hardware options; 100 percent Rental Mode; financing solutions; as well as WAN, carrier and security considerations.

Register today for this innovative event and learn how to start leveraging the power of hosted contact center solutions. This webinar is designed specifically for business owners; sales managers; contact center operations managers; and contact center network managers seeking to streamline operations and drive more profitability.