Hosted Unified Communications and Collaboration: Fulfilling the Promise
Discover How a Hosted UC&C Solution Enables Enterprise Success
Tuesday July 31, 2012 TIME: 2:00pm EDT/ 11:00am PDT


Unified Communications & Collaboration can lower costs, streamline processes, and take corporate productivity to new heights. So why aren't more organizations embracing it more quickly?

The answer is in the barriers to adoption faced by so many organizations. A UC&C solution can mean a sizable capital investment, which may be off the table in a tough economic period. It also involves extended deployment time and presents a number of deployment challenges, which can simply create too big a barrier for organizations with limited IT resources or expertise in the right areas.

A hosted or cloud-based UC&C solution overcomes those barriers. It offers all the same features and functions as a traditional premises-based approach, but can be deployed more rapidly and easily, and eliminates the associated risks of a premise-based solution. With a pay-per-user/per-month model vs. a huge up-front investment, it moves Capex to Opex and offers more predictable operating expenses. A comprehensive solution reduces overall costs, centralizes management, offers infinite flexibility, and enhances communications continuity and disaster recovery. By putting applications in the cloud, it even makes it easier to deal with the challenges of BYOD and can help facilitate a BYOD program.

Whether you are a CIO, or IT manager, this discussion will help you determine a UC strategy and business case for deployment that aligns with your organizational needs.

What Attendees will learn:
  • How to leverage a hosted UC solution to support a growing mobile and virtual workforce, and collaboration applications that accelerate decision making
  • How to reduce total cost of ownership (TCO) while extending communications and collaboration to the maximum number of employees, adjusting capacity and functionality on-demand
  • How centralized management can streamline business processes and multiply the capabilities of a lean IT staff
  • How to determine organizational needs, comprehensive solution criteria and service provider best practices to ensure a risk-free migration path
  • How application performance, reliability and security are uniquely supported through an all-IP network foundation
After you register for this event, you will receive your complimentary white paper:
Hosted UC&C: A Powerful Tool for Enterprise Success by Yankee Group


Who should attend:
  • CIO/CTO/VP decision makers for IT, Enterprise Architecture, IT Services, Technology Services
  • Directors and Senior Managers of IT, IT Services, IT Operations,
  • Directors and Senior Managers of Telecom, Network Operations, Network Architecture, Applied Technology

Presenters:
Zeus Kerravala
Principal Analyst, ZK Research – A Division of Kerravala Consulting

Zeus Kerravala is the founder and principal analyst with ZK Research. Kerravala provides a mix of tactical advice to help his clients in the current business climate and long term strategic advice. Kerravala provides research and advice to the following constituents: End user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies that he covers.

Kerravala does research through a mix of end user and channel interviews, surveys of IT buyers, investor interviews as well as briefings from the IT vendor community. This gives Kerravala a 360 degree view of the technologies he covers from buyers of technology, investors, resellers and manufacturers. Kerravala uses the traditional on line and email distribution channel for the research but heavily augments opinion and insight through social media including LinkedIn, Facebook, Twitter and Blogs. Kerravala is also heavily quoted in business press and the technology press and is a regular speaker at events such as Interop and Enterprise Connect.

Kerravala remains associated with Yankee Group through the company's affiliate program. Prior to ZK Research, Zeus Kerravala spent 10 years as an analyst at Yankee Group. He joined Yankee Group in March of 2001 as a Director and left Yankee Group as a Senior Vice President and Distinguished Research Fellow, the firms most senior research analyst.

Kerravala remains associated with Yankee Group through the company's affiliate program. Prior to ZK Research, Zeus Kerravala spent 10 years as an analyst at Yankee Group. He joined Yankee Group in March of 2001 as a Director and left Yankee Group as a Senior Vice President and Distinguished Research Fellow, the firms most senior research analyst.


Joseph M. Martin, Jr.
Director, Solution Engineering – S&D, Sprint

Joe’s team provides advanced solution engineering sales support across all channels and segments including general business, mid-market, enterprise, public sector, federal, wholesale and alternate channels for stand-alone and integrated solutions. Joe leads a group of “Tier 2” sales engineers and program managers that support field sales resources with a comprehensive portfolio of converged wireless/wireline products and services. Joe’s team is responsible for solution engineering design for Sprint’s recently launched hosted unified communications solution - Sprint Complete CollaborationSM, partnering with Cisco. Joe is designated to manage Sprint’s relationship with NetFormx, a design collaboration, workflow tool heavily integrated into Sprint’s convergence portfolio, Sprint’s partnership with CallTower, a Microsoft based unified communications as a service (UCaaS) platform that is part of Sprint’s cloud-based services portfolio through a “sell with arrangement”, and Google for integration of Google Voice solutions.

Special Customer Arrangements and “Strategic Solutions (pre-general availability)” projects are handled by Joe’s team. Advanced Solution Engineering—Wireless (Sprint Network Vision; Android, RIM, iOS operating systems; 3rd party applications; wireless devices; and Sprint SmartView are supported by this team and through a dedicated contact center in Denver for solution engineers and managed customer trials. Joe has served in a Director capacity selling or supporting the sale of business solutions within Sprint since 1993 in various pre-sales support functions including field sales management, sales overlays/specialist, and sales engineering. Joe has held all manner of director responsibilities for Sales Administration and Sales Enablement including tools, training, finance partners, event planning, and compensation design.

Prior to his current role, Joe served as Director, Sales & Service for business customers at United Telephone of Florida, was heavily involved with the first Sprint CLEC (Orlando), with direct responsibility for LD field sales. Joe began his career with Sprint as part of Carolina Telephone & Telegraph, in 1988 and held positions responsible for Sales & Service focused in the “edge-out” markets. Joe has extensive experience in the “inter-connect” business, customer premise equipment, cable television consulting for municipal & county government, plus market research, and started his career with the Department of Energy in Washington, DC where most of his family calls home.

Joe attended undergraduate school at Virginia Tech (1971-75). He then attended graduate school at the University of North Carolina at Chapel Hill (1979-81). Conveniently, Joe is a “Hokie” in the fall and a Tarheel come basketball season. Joe resides in Overland Park, Kansas near the Sprint Nextel Headquarters, with his wife of 35 years, Randolph.

Mike Velder
Global Sales Manager, Hosted Collaboration Solutions, Cisco

As a leader in the Telecommunications and Unified Communications markets/industries, Mike currently holds the title of Global Sales Manager for Cisco’s Hosted Collaboration Solution. Mike is responsible for working with strategic Cisco Service Providers and System Integrators that are bringing value-added services to market by implementing Cisco Collaboration solutions. In this role, Mike and his team have managed many large-scale engagements and global partnerships with providers and customers leveraging technology to drive business innovation and transformation.

Mike joined Cisco in 2000, and has held positions in Cisco’s Service Provider, Enterprise, Commercial and Channel teams. With more than 18 years of leadership experience in engineering, consulting and market development, Mike has developed a successful career creating and growing new lines of business for the Telecommunications, Unified Communications and consulting service industries. Before joining Cisco, Velder was employed by Convergence Communications, Sprint, and Metropolitan Fiber Systems.

Mike holds a B.S. degree in Management of Business Information Systems, and is an Emeritus member of the Cisco Certified Internetwork Expert (CCIE) program.

Moderator:
Erik K. Linask
Group Editorial Director TMCnet

Erik oversees the daily operation of TMCnet, which delivers news, information, videos, white papers, podcasts, and more to three million visitors each month. He is also a contributor to TMCnet as well as TMC’s IP Communications publications. Prior to joining the TMC team, several years ago, he was Managing Editor at Global Custodian, a global securities services publication, where he also managed the magazine’s survey research. Erik began his professional career at management consulting firm Leadership Research Institute.

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