Wednesday, November 28, 2018
2:00pm ET/ 11:00 AM PT
REGISTER TODAY

Leading enterprises recognize that the customer experience extends beyond voice channels. But managing customer interactions across all digital channels is fatiguing and can get messy. That’s where a Digital Customer Engagement strategy comes in handy.

Join our webinar to learn:

• Why it is important to add new digital channels, including social media
• How delivering a unified view of customer interactions can improve agent efficiency
• How creating hyper-personalized, scalable and relevant experiences in the right moment on the right channel can transform customer engagement

PresenterS:

	Max Ball Director Product Marketing, RingCentral BIO
	John Finch AVP, Contact Center Product Marketing, RingCentral BIO

MODERATOR:

	Paula Bernier Executive Editor, TMC BIO

Sponsored by: