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Q & A with the Expert:
Faxing in a VoIP Environment.
Wednesday, March 10, 2010, 2:00pm ET / 11:00am PT

When a company upgrades its traditional PBX to Voice-over-IP, it often ends up keeping analog phone lines in place to support fax machines and MFDs with fax capability. After a VoIP deployment, IT managers often look for ways to rid themselves of the remaining lines and replace fax servers - rather than integrate them into the new PBX.

Fax-over-IP (FoIP) is more often than not the solution many IT managers turn to – as it represents a logical progression which on the surface promises an easy-to-integrate and cost effective solution, that consolidates all business communications over a network. Although FoIP may sound like an elegant solution, in real life it often fails to deliver in terms of cost savings or performance, due to the inherent differences between Fax and Voice. For instance, IT managers do not realize that in many cases FoIP requires double or triple the bandwidth voice does. For organizations where fax is still a mission critical function, this represents a high level of business risk.

So what solution has proven to be the most effective? Fax technology expert, and Head of Professional Services at Protus, Marc Cerullo addresses many of the frequently asked questions regarding VoIP and faxing in the corporate environment.

What Attendees will learn:

  • The organizational impact of faxing;
  • Pros and cons of  FoIP and VoIP faxing solutions;
  • Software-as-a-Service as applied to faxing

Who should attend?

  • CIOs
  • IT managers
  • Telecommunications managers

SPONSORS:
REGISTRATION:
After the presentation, the Webinar will be open for a live Q&A.  
Be sure to have your questions ready!
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  PRESENTERS:
   
 
Mark Cerullo
Head, Professional Services, Protus
   
 

Mark Cerullo, Head of Professional Services for Protus, manages all global integration and partnership implementations for production fax services.

Mark has over 10 years experience in delivering fax and voice solutions to hundreds of organizations including many of the Fortune 500. Prior to his current role, he held engineering and business development positions supporting international sales for Newbridge Networks and Alcatel (now Alcatel-Lucent).


Patrick Barnard
Senior Web Editor,
TMC
 
Patrick Barnard is senior web editor for TMCnet. He is former managing editor for Multichannel Merchant magazine, a Penton Media publication focused on all aspects of multichannel marketing. He is also former associate editor for Customer Interaction Solutions magazine, a TMC publication, and also served as assignment editor for TMCnet.

Barnard is also former editor of the Darien Times, a community newspaper serving the town of Darien, CT.
 

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