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MyFax Secure Cloud Faxing App: Seamless Integration with Salesforce CRM
Wednesday, September 29, 2010 2:00 PM EDT / 11:00 AM PDT
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Both a predominant and strategic form of communication, faxing remains an integral component within corporate workflows. Organizations moving legacy fax technologies into the cloud have realized significant cost savings while adding value by bringing fax into the business application layer. Sales, marketing and support departments are similarly leveraging customer relationship management applications in the cloud to deliver a superior customer experience.
But, how do we bring cloud faxing into the most successful online customer relationship management application: Salesforce CRM?
MyFax for AppExchange 2 enables users to securely send, receive, and manage their faxes all within Salesforce CRM. This seamlessly integrated solution:
- Enables secure sending of purchase orders, contracts, and other paper based documents right out of Salesforce CRM
- Allows fax routing and attachments of received faxes to cases or contacts
- Provides a 360 degree view of all fax communications across the entire organization
- Allows marketing departments to easily send combined Mass Fax & Email communications to prospects, leads and customers
Webinar attendees will learn:
- The features included in MyFax for AppExchange 2
- The benefits an integrated Salesforce CRM - MyFax solution will provide whether in Sales, Marketing, Call Center, IT, Finance, or another department
- How MyFax provides faxing solutions for the entire organization even outside of Salesforce CRM
Who should attend?
- Sales Managers & Directors
- Marketing Managers & Directors
- Call Center Managers
- IT Managers & Directors with CRM/Salesforce CRM responsibility
- Accounting Clerks, Managers, Directors, and Controllers
- Other managers and directors in the organization using or considering using Salesforce CRM
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 Jenn Markey
Director, Business Development,
Protus
Jenn Markey leads business development efforts for Protus across all offerings – MyFax, my1voice, and Campaigner. Ms. Markey brings two decades of technology marketing, product management, and business development experience within the software, telecommunications, and semiconductor industries to her current role. Prior to joining Protus, Ms. Markey was Vice President of Marketing for Semiconductor Insights, which was acquired by United Business Media. Ms. Markey previously held senior technical and management posts with Bell Canada International, CrossKeys Systems, and IBM.
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 Mark Cerullo
Head, Professional Services,
Protus
Mark Cerullo, Head of Professional Services for Protus, manages all global integration and partnership implementations for production fax services.
Mark has over 10 years experience in delivering fax and voice solutions to hundreds of organizations including many of the Fortune 500. Prior to his current role, he held engineering and business development positions supporting international sales for Newbridge Networks and Alcatel (now Alcatel-Lucent).
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 Patrick Barnard
Senior Web Editor, TMC
Patrick Barnard is senior web editor for TMCnet. He is former managing editor for Multichannel Merchant magazine, a Penton Media publication focused on all aspects of multichannel marketing. He is also former associate editor for Customer Interaction Solutions magazine, a TMC publication, and also served as assignment editor for TMCnet.
Barnard is also former editor of the Darien Times, a community newspaper serving the town of Darien, CT.
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Register Now!
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