Deliver Better Customer Service With Cost Effective Document Storage & Retrieval
Thursday, October 13th, 2011 2:00PM EST / 11:00 AM PST


Communications providers generate thousands upon thousands of documents. Every day, data-driven print streams are turned into statements, invoices, policies, notifications and hundreds of other business-critical documents. Traditionally, most of these documents have been delivered in paper form, but for decades communications providers have searched for more effective ways to store these documents and to deliver them electronically when their customers and associates demand them. More and more companies are choosing to store their documents using electronic vaults - high- speed repositories that maintain print streams in their native forms while moving away from the old process of PDF document storage.

Join our webinar to learn the major differences between .pdf methods versus the up-and-coming electronic vault document storage solution. Additionally, we will outline the six advantages inherent to electronic vaults for document storage which include improvements in:

  • Document Accuracy
  • Document Quality
  • Flexibility
  • Speed
  • Accessibility
  • Long Term Viability
Register today to learn how communications providers can reduce costs and meet customer expectations more effectively with the "vault advantage".

What Attendees will learn:

Join this webinar to learn how communications providers can improve customer service by making it easier for customers and employees to access and retrieve documents.


Who should attend:

Customer Service & Customer Care Professionals within the Communications and Utilities Industries


Presenters:
Ray Grant
Product Manager, Customer Communication Management, Pitney Bowes Business Insight



Moderator:
Peter Bernstein
Senior Editor, TMCnet


Sponsors: