Speech Mythbusters:

Phone-based automated customer service applications are a part of our everyday lives, and voice automation is becoming a more popular offering than ever. But many questions can and will come up when your company considers adding voice automation to its customer service strategy. What's your return on an investment in speech? Where can you benefit the most? And the most basic questions of all are: Does it work and will my customers use it?

During this Webcast you will learn about:

• The best applications for speech

• The evolution of speech applications

• When and how to add speech to your customer service

Be sure to bring your questions! After the presentation, the webcast will be open for a live Q&A.


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