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Best Practices for Migrating to Cloud UC

Wednesday, February 10, 2016
TIME: 2:00pm ET/ 11:00am PT

It's no secret that many enterprises are testing--or already migrating to--cloud-based unified communications (or "UC as a Service"). The benefits of increased employee productivity, operational scalability, and business continuity are too great to ignore. However, the process of migrating a company's phone system to cloud UC can be confusing because there are a large mix of UCaaS providers, often with similar features and confusing options. So how can enterprises choose the perfect UCaaS for their needs?

In this webinar, we outline strategies for IT leaders, consultants and channel partners to intelligently evaluate UCaaS providers (i.e. options for implementation, hardware management, user training, customer service SLAs and support metrics). Experts in the cloud UC industry will also detail the best practices for cloud unified communications migration on a global scale through featured case studies and real-world examples.

What attendees will learn:

  • Questions to ask UCaaS vendors during the evaluation process
  • Best practices and Strategies for successful enterprise UCaaS deployments
  • How to future proof your UCaaS investment

Who should attend:

  • CIOs, IT managers and network administrators
  • VARs and Channel Agents
  • Consultants to enterprises


Sponsors:


 
 

Speakers:

Dean Manzoori
Vice President of Product Management for Cloud Communications, Masergy

Dean Manzoori is Vice President of Product Management for Cloud Communications at Masergy Communications. He brings over 25 years of IT experience in a variety of roles including operational management, strategic planning and business development. Dean holds a BSEE from California State University, Long Beach with Great Distinction and an MBA from Pepperdine University.

Kristy Thomas Cloud Communications Strategist, Masergy

Kristy Thomas has over 15 years of cloud communications experience in the areas of solution design, systems integration, product development and solution sales. Currently, Kristy is a leading Cloud Communications Strategist for Masergy Communications, the industry leader in customer satisfaction for hybrid networking, cloud communications and managed security. Kristy works with enterprise businesses to capture UC requirements, takes time to understand their unique business requirements and builds a technology roadmap which enables business transformation. Kristy is passionate about delivering guaranteed outcomes for her customers and building long standing partnerships.

Moderator:

Peter Bernstein
Senior Editor TMCnet


Peter Bernstein is a seasoned writer and professional with deep experience in the communications and IT industries. As a top-level industry analyst, Peter has keynoted major technology events and has been cited numerous times by The New York Times, The Wall Street Journal, The Los Angeles Times, USA Today, The Washington Post, Business Week, Fortune Magazine, ComputerWorld, NetworkWorld, Communications Week, among other publications.

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