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Do you know where your customers really are?

Wednesday April 9, 2014
TIME: 2:00pm ET/ 11:00am PT

Physical addresses are an underestimated source of error in CRM applications, often caused by the customer or the operator’s lack of familiarity with addressing formats and addresses in general.

Loqate will address the problems that erroneous addresses typically cause, including reduced efficiency and financial losses, and demonstrate how address verification can be a revenue driver as well as a data quality control.

Finally, we will provide demonstrations of the tight integration between address verification and CRM connectors.

What attendees will learn:

  • The causes and impact of physical address errors in CRM
  • How correct physical addresses can be a source revenue
  • The different ways that addresses can be verified and corrected

Who should attend:

  • Sales force managers
  • Ecommerce software developers and integrators
  • Call center managers and operators


Register Today



Sponsors:

  
 

Presenters:


Geoff Roach,
COO, Loqate

Geoff is a veteran of technology companies ranging from multinationals to startups. Prior to joining Loqate, Geoff led marketing and sales units at Cullinet, Digital Equipment, Informix, Pure Software, Callidus Software, and other tech companies. His successes also include leading a team at an industry analyst firm and working in early-stage venture / angel investing. Like others at Loqate, he has an international perspective including living and working in Paris.

Geoff has an MS in Computer Science from Clemson University, an MBA from University of Missouri, and a Doctorate degree in Business Administration from the University of Phoenix. A native of New Orleans, Geoff is still trying to make the perfect gumbo while enjoying and playing great jazz.

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Katy Hammond
Sales Channel Manager, Loqate

Katy Hammond is an award-winning, senior level sales executive focused on the CRM industry. Highly skilled in the art of collaboration, problem solving and education, she manages such partnerships as Esri, WSN, Cloudbilt, Oracle and Microsoft.  Prior to joining Loqate, Katy led sales and training operations for more than 10 years, working with such companies as Neopost, SAP, Satori Software, Datatech Smart Soft and Bowe Bell & Howell.

Katy holds a bachelor’s degree in communications (public relations) from California State University, Fullerton.  A California native, she loves photography, the great outdoors and spending time with her family.


Elie Challita
API Product Manager Loqate

Elie is the Local API product manager at Loqate. He came to Loqate after completing his Master’s Degree in Business, following two years as a software support specialist at Murex, a leading financial software firm in the Middle East.

Elie combines his business analysis with a background in Computer engineering, and is fluent in French and Arabic. He also holds multiple medals in Brazilian Jiu Jitsu.


John Stewart
Chief Executive Officer Cloudbilt

John co-founded Cloudbilt, then known as Saber Solutions, with Ben Brantly in 2009. The Saber name was initially used in 2003, when John founded Saber Design and Analysis Services to provide engineering and manufacturing consulting services to the aerospace and defense industry. Saber Tactical was formed in 2008 as a division providing a complementary line of high precision firearms. John sold Saber Design and Analysis Services in 2009, staying on as Chief Operating Officer until 2011.

Under John’s leadership, the company grew from just two employees in 2009 to more than 25 employees in 2013, launched three successful products on Salesforce’s AppExchange and opened offices in Atlanta, GA. The company was rebranded as Cloudbilt in May 2013.
John was born in New York and holds a Bachelors of Science degree in Mechanical Engineering from Worcester Polytechnic Institute in Massachusetts.

Moderator:
Erik K. Linask
Group Editorial Director TMCnet

Erik oversees the daily operation of TMCnet, which delivers news, information, videos, white papers, podcasts, and more to three million visitors each month. He is also a contributor to TMCnet as well as TMC’s IP Communications publications. Prior to joining the TMC team, several years ago, he was Managing Editor at Global Custodian, a global securities services publication, where he also managed the magazine’s survey research. Erik began his professional career at management consulting firm Leadership Research Institute.




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