Upcoming Webinar Schedule

Thursday, June 02, 2016 1:00 PM ET 10:00 AM PT

Leveraging Gamification & Analytics to Drive Agent Engagement and Performance

Sponsored by: CallMiner
Presenters:
SPONSOR/S
Friday, June 10, 2016 2:00 PM ET 11:00 AM PT

5 Must-Ask Questions when Choosing a UCC Vendor

Sponsored by: Mitel
Presenters: David Charles, Mitel | Erik Linask, TMCnet
SPONSOR/S
Tuesday, June 14, 2016 11:00 AM ET 8:00 AM PT

Analyzing Contact Centers: The Ovum Perspective on Premise-Based vs Cloud Deployment

Sponsored by: Interactive Intelligence
Presenters: Keith Dawson, Ovum | David Fuller, Interactive Intelligence
SPONSOR/S
Wednesday, June 15, 2016 1:00 PM ET 10:00 AM PT

Transition to Cloud with Avaya: Arise Virtual Solutions' transition to the Spoken Avaya CCaaS cloud

Sponsored by: Spoken Communications
Presenters: Martin Ingram, Arise Virtual Solutions | Jim Barron, Spoken Communications | Stefania Viscusi, TMCnet
SPONSOR/S
Thursday, June 16, 2016 2:00 PM ET 11:00 AM PT

Simple and Secure: Skype for Business

Sponsored by: Sonus
Presenters: Rich DeFabritus, Sonus Networks | Irwin Lazar, Nemertes Research | Peter Bernstein, TMCnet
SPONSOR/S