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FREE WEBINAR: Something for Everyone: Testing Multi-Channel Contact Center Solutions from the Customer Perspective


Wednesday, June 3, 2009, 2:00pm ET / 11:00am PT
PRESENTERS:
 

Mike Burke
Vice President of Business Development, IQ Services

Mike Burke has 35+ years of experience in the telecommunications and networking industries. Since he joined IQ Services in 1999, Mike has setup and directed hundreds of testing and monitoring engagements for customers around the world representing all major verticals. Mike’s also been responsible for building the IQ Services Reseller channel from just three Resellers in 2001 to more than 25 partners who deliver IQ Services value-add testing services as part of their implementation and support methodologies.

Prior to joining IQ Services, Mike was involved in the launching an intranet start–up, wrote code for Centrex, designed and built communications networks for the Department of Defense and helped introduce digital access services for the Regional Bell Operating Companies.


 

Stefania Viscusi
Assignment Desk Editor, TMCnet

Stefania Viscusi is an established writer and avid reader. She is a 2005 graduate of Albertus Magnus College, Magna Cum Laude. She currently holds a Bachelor’s degree in English and a Bachelor’s degree in Communications. Stefania has had four of her poems published by “Breakwater” (an Albertus-run literary magazine) and completed a successful internship with the Connecticut Trust for Historic Preservation as a Public Relations Specialist.


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