What Every Contact Center Person Should Know About Machine Learning

Whether we realize it or not, Machine Learning is something we encounter on a daily basis. As the main technology powering Artificial Intelligence systems, Machine learning has proved to have a profound impact across all industries but do you know what it is exactly and how it impacts your business?

Join Interactions for  a webinar on August 15th with Patrick Haffner, Lead Inventive Scientist and Priyanka Tiwari, Sr. Product Marketing Manager, both from Interactions, as they discuss:

• The history of machine learning
• Understanding machine learning and related terms
• Top challenges for using machine learning in contact center space
• Using machine learning to improve customer experience

PresenterS:

	Patrick Haffner Lead Intventive Scientist, Interactions BIO
	Priyanka Tiwari Senior Product Marketing Manager, Interactions BIO

MODERATOR:

Paula Bernier Executive Editor, TMC BIO

Sponsored by: