Hosted Services: Making Sure You Choose the Right Hosted Provider

TBA

IntelliCom Analytics forecasts revenues for Hosted VoIP Services from SMB and Enterprises companies in North America
to grow from $895 million in 2007, to 2.0 billion in 2011. Hosted VoIP Services have improved significantly over the past
3 years, particularly when compared to traditional / legacy offerings. In general, Hosted Service offers are a potential option
for customers with the following characteristics:

• Limited in-house technical resources and expertise
• Limited capital to invest in technology
• Mixed telecommunication systems
• Multiple sites
• Relatively high percentage of “on-net” calling

This Webinar will provide realistic, applicable guidance to SMB and Enterprise companies on the following topics:

• The key providers in the marketplace
• The scope, content, potential benefits and limitations of the typical Hosted Service offers available in the market
• How to determine if you are a good candidate for a Hosted Service offer
• Effective use of Requests for Information (RFI), and Requests for Proposal (RFP)
• Negotiating techniques

Terminals and Devices: Are You and Your Phone Compatible?
— Choose the Right Endpoints For Your Business Needs

TBA

The Enterprise Telephone Terminal Market has been undergoing major changes over the last 3 years. There have been significant transformations in the fundamental designs, features, capabilities, standards and pricing of telephone terminals, fueled in part by the advent of SIP.

IntelliCom Analytics research shows that end users place considerable weight on telephone terminals and end point devices when making their decisions regarding IP systems. Since telephone terminals and end-point devices typically represent between 40%-to-50% of the user purchase price of a system and significant manufacturer profits, it is critical to stay current on this dynamic and important market segment.

This Webinar will provide realistic, applicable guidance to SMB and Enterprise companies on the offerings
in the following terminal and device categories:

The following supported protocols will also be covered:

Managed Services: Manage your business, not your network
— Why You Should Consider a Managed Service Provider

TBA

IntelliCom Analytics forecasts revenues for Managed Services from Mid-Market and Enterprises companies in North America to grow from $7.5 billion in 2007, to 11.0 billion in 2011. On a global basis, revenues for Managed Services from Mid-Market and Enterprises companies to grow from $12.8 billion in 2007, to 27.5 billion in 2011.

Many Mid-Market and Enterprises companies are facing the challenges of supporting increasingly complex technology infrastructures, applications and security requirements with limited resources, tools and expertise. Managed Service offers are a potential option for customers seeking effective support for their organizations.

This Webinar will provide practical, applicable guidance to Mid-Market and Enterprise companies on the following topics:

• The key Managed Service providers in the marketplace
• The scope, content, potential benefits and limitations of the typical Managed Service offers available in the market
• How to determine if you are a potential candidate for a Managed Service offer
• How to use Requests for Information (RFI), and Requests for Proposal (RFP)
• Negotiating techniques

Video Conferencing / Telepresence:
Can You See Me Now? — The Evolution of Video Telephony

TBA

For many years video conferencing has been a solution looking for the problem to solve. But times have changed. Due to the converging factors of: decentralized project teams that need to collaborate, ultra-time-sensitive projects, and the cost and inconvenience of travel; video has finally found a need.

This Webinar will provide practical, applicable guidance to Mid-Market and Enterprise companies on the following topics:

• The key video / Telepresence providers in the marketplace
• The scope, content, potential benefits and limitations of the offers
• How to determine if you are a potential candidate for a video / Telepresence offer

Presenters: