Ready for Primetime;
or 1995's Failed ASP Model Deja Vu?
Has the Time Come to Consider Using a Hosted Contact Center Solution?
Much has changed since the ASPs of the mid-90's were going to change the
way the world deployed software. The biggest of those changes has been the
wide adoption of Voice-over-IP and the flexibility and cost model associated
with it. In this webinar the speakers will examine the benefits of the Software-
as-a-Service model, the costing comparison between a premise-based solution
and a hosted offering, the limitations hosted customers should be prepared to
encounter; the five questions you should be sure your hosted provider can
respond correctly to; the best way to ensure that you aren't compromising
security if you choose a hosted solution; and where companies should look to
find the best hosted contact center vendor fit.
Join Yankee Group Senior Analyst, Ken Landoline, Technology Marketing
Corporation Associate Editor, Erik Linask, and Interactive Intelligence, Joseph A.
Staples for this insightful webinar that will help you decide if a hosted
contact center would be a smart choice for your business. All registrants will
receive a copy of the white paper -- Building a Business Case for Using a
Hosted Contact Center.
One lucky webinar attendee will win a Microsoft Zune media player.
Be sure to bring your questions! After the presentation, the webcast will be open for a live Q&A.
