Profitably Managing Workstations as part of your Managed Services Engagement

Thursday October 20, 2011 TIME: 2:00pm ET/ 11:00am PT

In this session we will share the critical requirements to include workstations in your MSP product mix and provide the business structure to make it profitable. We will also talk about how to use automation as a valuable tool to increase profit margins and reduce costs.

Attendees will learn:
    What you need from your technology to make the management of workstations easy and affordable
    How to structure your business to make managing the workstations profitable
    How to easily integrate this into your existing Managed Services Revenue stream

We will talk about how you can structure the three M’s (Monitor, Manage, Maintain) for workstations, without a large investment in systems, and build a profitable revenue stream around it.

We’ll look also at the GFI MAX Building Blocks Program that provides the business support tools that you need to make this business opportunity a success.

And finally, we’ll show you how you can start making more money from your existing clients and add new clients without making big change to your current MSP offering.

Who should attend:
    Business Owners & Commercial Directors
    Service Delivery Managers
    Service Desk Managers
    Sales & Business Development Managers
    Marketing Managers
Kelly O’Bray
IT channel professional GFI MAX

A seasoned IT channel professional with 20 years of experience in sales and marketing of IT services to the SMB market, Kelly has been working with GFI MAX™ and its predecessor, HoundDog Technologies for over 4 years.

While at GFI, Kelly has been working with channel partners to roll out services based on the GFI MAX Remote Management™ platform, helping them build profitable recurring revenue streams. Because of his work with the IT channel, Kelly has gained significant insight on the pitfalls of business transformation strategies, and provides a common sense approach to building your business.

Kelly has presented GFI MAX and the Building Blocks to Managed Services™ program to IT Groups throughout the country and participated on Industry panels discussing trends in the IT industry.

Todd Haugland
Sales Engineer – GFI MAX

A 20 year industry veteran, Todd Haugland has served as a client, consultant, administrator and now vendor for IT in the SMB market space. Todd currently serves as Sales Engineer and Technical Training Consult for GFIMAX Software. Immediately prior to coming to GFI, he worked with a local Gold Partner providing solutions to small businesses. This unique perspective has allowed him to be an effective trainer, communicator, and advocate for anyone trying to make the most of their IT budget.”

Charles Weaver
CEO and Co-Founder, MSPAlliance

Charles Weaver is the CEO and co-founder of the MSPAlliance (the International Association of Managed Service Providers). Since its founding in 2000, the organization has grown from less than 5 founding members to well over 14,000 members worldwide. Under Mr. Weaver’s management the MSPAlliance has expanded its reach and influence to include education, standards of conduct, and certifications for managed services professionals and companies.

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