Profitably Managing Workstations as part of your Managed Services Engagement
Thursday
October 20, 2011
TIME: 2:00pm ET/ 11:00am PT
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In this session we will share the critical requirements to include workstations in your MSP product mix and provide the business structure to make it profitable. We will also talk about how to use automation as a valuable tool to increase profit margins and reduce costs.
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| Who should attend: |
Business Owners & Commercial Directors
Service Delivery Managers
Service Desk Managers
Sales & Business Development Managers
Marketing Managers
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Speakers:
Kelly O’Bray
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| IT channel professional
GFI MAX
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A seasoned IT channel professional with 20 years of experience in sales and marketing of IT services to the SMB market, Kelly has been working with GFI MAX™ and its predecessor, HoundDog Technologies for over 4 years.
While at GFI, Kelly has been working with channel partners to roll out services based on the GFI MAX Remote Management™ platform, helping them build profitable recurring revenue streams. Because of his work with the IT channel, Kelly has gained significant insight on the pitfalls of business transformation strategies, and provides a common sense approach to building your business.
Kelly has presented GFI MAX and the Building Blocks to Managed Services™ program to IT Groups throughout the country and participated on Industry panels discussing trends in the IT industry.
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Todd Haugland
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| Sales Engineer – GFI MAX
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A 20 year industry veteran, Todd Haugland has served as a client, consultant, administrator and now vendor for IT in the SMB market space. Todd currently serves as Sales Engineer and Technical Training Consult for GFIMAX Software. Immediately prior to coming to GFI, he worked with a local Gold Partner providing solutions to small businesses. This unique perspective has allowed him to be an effective trainer, communicator, and advocate for anyone trying to make the most of their IT budget.”
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Charles Weaver
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| CEO and Co-Founder,
MSPAlliance
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Charles Weaver is the CEO and co-founder of the MSPAlliance (the International Association of Managed Service Providers). Since its founding in 2000, the organization has grown from less than 5 founding members to well over 14,000 members worldwide. Under Mr. Weaver’s management the MSPAlliance has expanded its reach and influence to include education, standards of conduct, and certifications for managed services professionals and companies.
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| Sponsors: |
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