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Key Considerations for Planning and Deploying
Unified Communications Successfully
Wednesday, May 21, 2008, 2:00pm EST / 11:00am PST |
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Given today’s economic environment, CIOs and IT leaders are being asked to leverage existing infrastructure and control costs. At the same time, they need to address business leader and end-user demand for UC capabilities to increase employee productivity, enhance interactions with customers, and improve collaboration with partners. These requests for additional devices and communication channels often lead to budget concerns and create integration challenges. In a large part this is because these capabilities typically are part of a separate silo – IPT, PBX, E-Mail, IM, and Video Conferencing. As a result, many organizations are struggling with the most cost-effective way to leverage existing assets, determine what new technologies are required, and integrate in a way that is seamless to the end-user and relatively painless for the IT organization. As the world-leading UC integrator, Dimension Data has gained deep insights into typical challenges and best practice approaches that may help you with your UC planning and deployment.
Attendees will discover:
- A comprehensive view of UC capabilities that are realistically achievable – and how they impact business
- How to gain UC capabilities leveraging existing infrastructure
- A practical road map for achieving UC capabilities – at both the strategic and operational levels
- 7 key considerations for deployment - relating to infrastructure, architecture, culture, security, enterprise application integration, project management, and support
After the presentation, the Webinar will be open for a live Q&A. Be sure to have your questions ready!
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| PRESENTERS: |
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 Mitchell Hershkowitz
National Practice Manager, Converged Communications
Dimension Data
Mitchell Hershkowitz, National Practice Manager for Converged Communications at Dimension Data, has 15 years of experience in IP telephony and Unified Communications. In his role at Dimension Data, Mitchell helped establish the company as the leading integrator of IP telephony and Unified Communications. He has designed and deployed hundreds of advanced IP services and solutions – including Unified Communications, IP telephony, VoIP, network security, and wireless technology for leading enterprise clients. With a deep understanding – as a technical expert and business leader – of how to leverage technology to achieve business objectives, Mitchell speaks at industry events throughout the year on emerging trends and best practice approaches to IP Telephony and Unified Communications.
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 Erik Linask
Associate Editor
Technology Marketing Corporation
In addition to his work with TMC’s IP Communications publications, Erik is a contributor to TMCnet. Prior to joining the TMC team, he was Managing Editor at Global Custodian, a global securities services publication, where he also managed the magazine’s survey research. Erik began his professional career at management consulting firm Leadership Research Institute. |
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