How a Phone System Saved My Business
Real World Lessons in Business Continuity

Thursday February 21, 2013 2:00 PM ET/ 11:00 AM PT

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Before Sandy, the term “Super Storm” didn’t even exist. While extreme storms pose a real threat to business continuity, everyday distractions like people calling in sick and local emergencies like power outages can wreak havoc on your company…so much so that you could be driven out of business.

Having a business continuity plan is now mandatory because without it, the odds of surviving the next disaster are slim.


What attendees will learn:

  • How to keep the lines of communication open with customers, no matter what
  • How to reduce risk without any capital investment in new systems
  • How to maintain or increase your revenue growth
  • How to stay in business, even after being hit by a super storm
  • How to enable all employees to work remotely
  • How to remain flexible and easily adapt to any business challenge
Who should attend:
  • Business Owners
  • CEO, CFO, COOs

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Sponsors:





 
Presenters:

Russ Fordyce
Managing Director Broadview Networks

Russ Fordyce is Managing Director of Broadview Networks, providers of OfficeSuite, the easiest to use phone system. Russ has been helping companies leverage technology for over 15 years. His knowledge, expertise and relevant business experience with VoIP and IP systems, and network services gives him a unique perspective that allows him to provide sound advice and recommend technology solutions to meet business objectives


Laura Grosso
President ERSA Court Reporters

ERSA Court Reporters was able to do what their neighboring businesses and competitors in Philadelphia and Allentown, Pennsylvania could not—remain available to clients during the worst of the storm. Laura Grosso, President of ERSA Court Reporters, was able to answer clients’ calls, reschedule jobs for after the storm had passed, diminish revenue loss and reduce the company’s liability risk by allowing employees to work from home. Join us on February 21 at 2:00 PM ET to learn how Laura kept her company open for business during one of the worst hurricanes to hit the Northeast.


Paula Bernier
Executive Editor TMCnet

Paula Bernier is executive editor for the IP Communications Group at TMC where she writes, edits and manages editorial content for the print & digital versions of INTERNET TELEPHONY, and writes for TMCnet.

Bernier was formerly editor in chief of xchange magazine, a Virgo publication, where she worked for more than 11 years. While at that company, she also was the editorial leader for PHONE+ and Sounding Board magazines, as well as various e-books and webinars.

Prior to that, Bernier was a senior writer for Inter@ctive Week, a magazine that was initially independently owned but was later acquired by Ziff Davis.

Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director.

She also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.