Tim Harpe is Director of Global Customer Operations at Designer Brands Inc. A seasoned retail veteran with more than 30 years in the fast paced and ever - changing retail world. Tim has spent his career with some of the world’s leading retailers in both physical and digital spaces. In every part of his career, he has positioned the customer at the center of every aspect of his role.

Tim has spent the past 10 years leading the transformation of the shoephoria! Center which is the omni-channel support center for Designer Shoe Warehouse and Designer Brands Canada.