Shaun Charles
Chief Information Officer at West Virginia Department of Health & Human Resources

Over the last 19 years of my professional career I have drawn expertise from several different industry settings including telecommunications, technology, education, and healthcare. I have demonstrated success in network management, project management, while managing a staff to keep my respective departments within budget. I am a well-organized, results oriented individual with a proven track record of implementing standards, procedures and processes that improve functionality and productivity.  My business focus includes definition and alignment of business and technology processes, defining effective cross-functional strategies, budgeting & program management, regulatory compliance, and disaster recovery & business continuity.  Technical focus includes but isn’t limited to secure reliable operations, cost-effective, scalable infrastructure architecture, system & application architecture, support processes, quality assurance, and measurement of department goals. It’s these management skills along with technical skills that make me a perfect candidate for a CIO position.

Specialties:
•Information Technology •Internet Technology •Staff Management •Networking •Client/Server Technology •Project Management •Database Administration •Asset Management •Client Support •Tech Financial Management •Policy Development •Vendor Relations •Strategic Planning •Optimize Work Processes •Communication Skills •Technology Planning •System Development •Technology Research •Contract Management •Resource Procurement •User Training