Has been with VTech Communications for over 9 years, spending the last 4 years as a product manager for the business and hospitality phones with a focus on SIP phones. Before entering product management he lead the technical support team for business phones, building training materials, handling escalations along with training SMB partners in roadshow events. Prior to joining VTech he spent over 13 years in IT handling all aspects of technical infrastructure including a multi branch office migration from an old Meridian to VoIP phone solution with hundreds of seats.