Ian Mitchell has been with VTech Communications, Inc. for over 10 years, spending the last five years as a product manager for the VTech and Snom Americas business and hospitality SIP phones. Before entering product management, Ian led the technical support team for business phones, building training materials, handling escalations along with training SMB partners in roadshow events. Prior to joining VTech he spent over 13 years in IT, handling all aspects of technical infrastructure, including a multi-branch office migration from an old Meridian to VoIP phone solution with hundreds of seats.