Migrating from Legacy Voice Mail Solutions
to Unified Communications
Tuesday, March 4, 2008, 2:00pm ET 11:00am PT
The current and evolving state of an organization’s telephony infrastructure plays a critical part in the Unified Communications evaluation process. Many organizations have multiple and potentially conflicting priorities for their infrastructure investments. In addition, vendors of first generation voice mail systems are now announcing the end of support and maintenance of these products. Given that many enterprises have not migrated their voice mail infrastructure, this webinar will provide enterprise customers with a strategy that enables them to deliver productivity enhancing Unified Communications applications today with minimum impact on their employees, customers, suppliers and telephony infrastructure, resulting in a strong ROI on your Unified Communications investment.
Please join us for this webinar and learn:
An understanding of Unified Communications and Unified Messaging:
what they are, what are the benefits and what the pitfalls are.
How to best replace legacy telephony infrastructure, such as Octel® Aria® and Serenade® (VMX), Mitel® NuPoint with Centigram interface, Avaya® INTUITY™
AUDIX®, and Nortel® Meridian Mail voice messaging systems.
How to enable companies to transition to IP telephony.
How to implement Unified Communications with your current telephony
& data infrastructure.
Presenters:
Blair Pleasant President & Principal Analyst
COMMfusion LLC
Blair Pleasant is President & Principal Analyst of COMMfusion LLC and a co-founder of ucstrategies.com, an industry resource on the growing UC arena. She provides consulting and market research analysis on voice/data convergence markets, applications, and technologies, aimed at helping end-user and vendor clients both strategically and tactically. Prior to COMMfusion, Ms. Pleasant was Director of Communications Analysis for The PELORUS Group, a market research and consulting firm, and President of Lower Falls Consulting.
With 20 years experience, her primary areas of focus are convergence applications, including Unified Communications, Unified Messaging, the contact center, computer telephony integration (CTI), and voice processing. Blair has authored many highly acclaimed multi-client market studies and white papers, as well as custom research reports, and provides market research analysis and consulting services to both end user and vendor clients.
Ms. Pleasant received a BA degree in Communications from Albany State University, and an MBA in marketing and an MS in Broadcast Administration from Boston University. She can be contacted at bpleasant@commfusion.com
Hardy Myers President and CEO
Applied Voice and Speech Technologies, Inc. (AVST)
Since September 2003, when Hardy assumed his leadership position, AVST's software solution, CallXpress®, has become the premier enterprise communications platform designed to facilitate the migration from legacy TDM call processing and voice mail solutions to new IP-enabled unified communications solutions, delivering the interoperability, scalability, feature flexibility and administrative capabilities enterprise IT and Telecom teams are demanding. Over the past 20 years, in addition to leading AVST, Mr. Myers has held senior management positions with emerging private and public companies in the telecommunications, automotive, aerospace and defense market sectors with a primary focus on building organizations and raising the capital necessary to capitalize on the growth opportunities in a given market. Mr. Myers holds a B.S. in Business Administration from Georgetown University.
Erik Linask
Associate Editor
Technology Marketing Corporation
In addition to his work with TMC’s IP Communications publications, Erik is a contributor to TMCnet. Prior to joining the TMC team, he was Managing Editor at Global Custodian, a global securities services publication, where he also managed the magazine’s survey research. Erik began his professional career at management consulting firm Leadership Research Institute.
