Seat at the Revenue Table: How Today's Customer Success Teams Drive Growth


Tuesday, June 19, 2018
2:00pm ET/ 11:00 AM PT

REGISTER TODAY

Panel-led webinar on the next evolution of expectations for high-performing customer success teams. Modern CS isn't just about increasing retention, it means revenue accountability. Leading companies are leaning in to these initiatives and driving growth with new strategies, emerging job roles, KPIs and tools to make it happen. Join us to get a look at what top-performing teams are doing to embrace this new reality and thrive.

What Attendees will learn:

  • The new reality and expectations for today’s customer success teams
  • What it takes to help your team evolve
  • Best practice strategies, tactics and KPIs to make it happen

Who should attend:

  • Customer Success leaders that want to learn new ways to add value and inspire their teams 
  • Customer Success team members that want to play a bigger part in driving company growth
  • C-level executives that want to understand how a next-generation CS function creates an advantage

PresenterS:

Leah Chaney
VP of Customer Success, AskNicely
BIO

 

Annie Woo
Senior Vice President, Consumer Service, Mindbody, Inc.
BIO

 

Aaron Thompson
Partner at SuccessHACKER
BIO

 

MODERATOR:

Erik Linask
Group Editorial Director, TMCnet
BIO

 

Sponsored by: