New Solutions Optimize Income Without Stress on IT –Managing Recurring Revenue

Thursday, March 14, 2013 2:00pm ET / 11:00am PT

Today, the ability to increase revenue with subscription management systems is driving successful companies. However, continuing to insure, or improve, customer satisfaction and retention requires a new breed of billing, one that brings the features, benefits, and capabilities that customers want and will buy on a regular, recurring basis, what some call “Subscription Revenue”.

This session will examine key issues for subscriber management including:
- New capabilities in subscription management systems
- Increasing customer satisfaction with subscription management systems
- Using subscription management systems to drive new revenue
- Integration with your key systems with minimal impact to IT or financial operations.

Most IT organizations can’t commit their IT or Financial Operations resources to do a large scale implementation and deployment of a new subscriber management system. This is where the SaaS offerings of Aria Systems can make a huge difference. Using this cloud-based system, you can gain the benefits of improved subscriber management, without the cost and resource demands common in designing, testing, and deploying in-house systems..




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Speakers:
Bob Harden,
Global Director of Billing Software
Experian


Bob has nearly 30 years experience as an IT professional in the Healthcare and Information Services industries, including more than 15 years supporting billing and revenue processes. In his current role as Global Director of Billing Software for Experian, Bob has worked with industry leading Billing, CRM and ERP packages supporting a wide variety of monetization models for business units on five different continents. Bob was recently a guest speaker on Big Data Monetization at Oracle Open World and will be speaking on ….. at CFO Rising East next month.

Jon Gettinger,
Senior Vice President of Marketing
Aria Systems


Jon is responsible for their global marketing strategy. Mr. Gettinger has more than 20 years with delivering business software applications to multi-billion dollar enterprises. Prior to this, he led marketing for Fortify Software (acquired by Hewlett-Packard), where he grew the enterprise customer base from 200 to more than 1000, and launched Fortify on Demand, the company's first SaaS offering. Gettinger studied Computer Engineering at Case Western Reserve University.


Moderator:
Stefania Viscusi ,
Editor
TMCnet


Stefania Viscusi is an established writer and avid reader. She is a 2005 graduate of Albertus Magnus College, Magna Cum Laude. She currently holds a Bachelor’s degree in English and a Bachelor's degree in Communications. Stefania has had four of her poems published by “Breakwater” (an Albertus-run literary magazine) and completed a successful internship with the Connecticut Trust for Historic Preservation as a Public Relations Specialist.