Chris Connor is a Director of Product Management for Level 3 Communications responsible for Level 3’s converged services product and multi-product bundling strategy. Prior to his current role, he was responsible for life cycle management of Level 3’s enterprise Internet Access product. Mr. Connor has over thirteen years experience in telecommunications with a variety of roles including Product Management, Operations Management and Network Engineering.

At IDC, Mr. Munroe is responsible for IDC's continuous research programs that focus on U.S. and Worldwide telecommunications services trends. These include landline and mobile telecommunications, as including the analysis and forecasting of demand side trends, and Service Provider transformation and segment dynamics. Mr. Munroe also works with IDC's regional analysts on IDC's Worldwide Telecommunications Services Database. He also contributes to IDC's consulting program, and has managed numerous consulting projects, presentations, and speaking engagements on industry trends around world.

Paula Bernier is executive editor for the IP Communications Group at TMC where she writes, edits and manages editorial content for the print & digital versions of INTERNET TELEPHONY, NGN magazine and Unified Communications magazine. She is also a regular contributor to the breaking news effort at TMCnet.

Bernier was formerly editor in chief of xchange magazine, a Virgo publication, where she worked for more than 11 years. While at that company, she also was the editorial leader for PHONE+ and Sounding Board magazines, as well as various e-books and webinars.

Prior to that, Bernier was a senior writer for Inter@ctive Week, a magazine that was initially independently owned but was later acquired by Ziff Davis.

Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director.

She also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.