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IP Business Communication’s Great Migration to the Cloud:
Does a Hosted Offering Make Sense for Your Business?
Tuesday June 29, 2010 TIME: 2:00pm ET 11:00am PT

So much technology is making a migration to the cloud – CRM applications, email, storage, etc. Now IP business communications is following the cloud-based trend for many of the same reasons. In this webinar, we’ll explore the value of getting your communications and contact center solutions served to you as a hosted offering. We’ll also examine the tradeoffs between a hosted model and a premise-based deployment, the available options for various hosted deployment models, the primary considerations when selecting a hosted communications provider, and the way to determine if a cloud-based model is a good fit for your business. If you are considering a replacement or upgrade to your existing communications or contact center system, this webinar will provide you with the information you need to make an informed decision regarding a hosted offering. All webinar registrants will receive a complimentary copy of the white paper titled, “Hosted Contact Center Solutions – Setting the Record Straight,” authored by DMG Consulting.

Be sure to bring your questions, the webcast will be open for live Q&A after the presentation.


Register Now!

Sponsors:


Presenters:
Joe Staples
Chief Marketing Officer, Interactive Intelligence Inc.

Joe Staples serves as chief marketing officer for Interactive Intelligence. He oversees the global marketing efforts of the company’s award winning contact center and communication product lines. Mr. Staples brings over 25 years of experience in technology and marketing to Interactive Intelligence, including specific assignments in the areas of computer telephony, unified messaging, mobile wireless, computer networking, and computer-based education. Mr. Staples is a frequent industry presenter, author of various communication-related articles, and an active blogger.


Debbie Thornburg
Director of Business Developmen,t Interactive Intelligence

Debbie Thornburg is the Director of Business Development for the Interactive Intelligence Communications-as-a-Service offering. In her role, Debbie is active in the hosted contact center market working with both partners and customers. Prior to joining Interactive Intelligence in 2001, she was a Vice President with Key Bank National Association for 17 years.


Rich Tehrani
Chief Executive Officer, Group Editor-in-Chief TMC

Rich Tehrani is a Communications and Technology industry expert, visionary, author and columnist. A well-respected voice of the communications industry, Tehrani has served as an expert witness and been quoted frequently in such prestigious publications as the Economist and New York Times.

In 1995, Rich launched TMCnet and over the past 14 years has guided its growth into the World’s largest and busiest b-to-b Web site covering communications and technology. As a computer engineer who graduated from the University of Connecticut, Tehrani helped architect proprietary content-targeting technology which allows TMCnet to rapidly build viral, search engine optimized, news-generated online communities called Global Online Communities (GOCs) and channels. These custom-built communities and channels are an integral part of TMCnet, which reaches 2-3 million unique global visitors per month. According to Quantcast, TMCnet is ranked in the top 4,000 sites in the world, while Alexa ranks TMCnet in the top 2,500 sites in India and top 3,500 sites in the US.

Tehrani, CEO and group editor-in-chief, has led TMC in many capacities since 1982 and has been instrumental in the process of turning TMC into an engine for building communities online, in person and via print/electronic publications.







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