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How Cloud-based Phone Systems Set
Mobile Workers Free
Thursday, July 22, 2010
2:00pm ET/ 11:00am PT |
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This webinar will discuss how a cloud-based phone system and VoIP service can allow business owners and employees to work and communicate from home or on the go. When businesses use the cloud, they to be free from geographic boundaries. Even call center agents no longer need to commute to the office to take calls or communicate with colleagues, they can work in the comfort of their home or anywhere there is internet access. Employees have the tools they need, everywhere they go to reach anyone. We'll provide an overview of three businesses that use a cloud-based phone system to extend their business to mobile workers, remote call center agents and home-based offices or even survive a natural disaster. This session will discuss the benefits seen by the employees, the business, and its customers.
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What Attendees will learn:
- How cloud-based phone systems can meet the needs of the highly mobile worker, a home-based business or call center agents distributed outside the corporate office
- How mobility as a feature can improve productivity, increase sales and communications
- How your business can be up and running in hours despite a natural disaster, including a temporary office or quick move to another location
- How other businesses have benefitted from mobility features through real life examples
Who should attend:
- Small to Medium Sized (SMB) Business Owners
- CEO's & CIO's
- IT Managers
- Managers with Mobile Employees
Presenters:
Aron Aicard
Sr. Director of Product Management
Fonality |
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Mr. Aicard joined Fonality in the summer of 2009 to help with product and company growth. He is currently responsible for end-to-end product management, including research, product definition, project management, pricing/packaging, & quality assurance. He prides himself on his ability to make decisions that mutually benefit customers and Fonality. After many years of frustration with the status quo in the business telephony market, Mr. Aicard nearly abandoned the space to work in a more customer-centric industry. After learning more about Fonality, he found new hope in this market, left his previous employer of 10 years, and set a course to help Fonality reshape telephony as we once knew it.
Prior to Fonality, Mr. Aicard held several positions at Inter-Tel, including Director of Product Management and Director of Product Marketing. For roughly 7 years, he helped steer the definition, implementation, positioning and strategic direction of Inter-Tel's line-up of converged IP telephony solutions, including phones, applications and core systems.
In 2007, Inter-Tel merged with Mitel leading Mr. Aicard into his most recent role prior to Fonality. He led an international team responsible for product management functions globally for all applications in the new Mitel portfolio.
Mr. Aicard participates regularly in presentations and industry panels within the IP telephony community, including trade shows such as Internet Telephony Expo and VoiceCon, and has been published multiple times in Internet Telephony Magazine.
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Thomas Howe
CEO, Light and Electric |
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Thomas McCarthy-Howe has over 20 years experience in the design and development of next generation communications equipment. In March of 2007, Thomas won the first O’Reilly Emerging Telephony Mashup Contest with his “After Hours Doctor’s Office”. In January, 2008, Thomas was listed among the most influential voices in VoIP. In March of 2008, Thomas won the VON Magazine Innovator’s Award. In September of 2008, Thomas won the first Broadsoft Mashup Contest with his “Disaster Dispatcher”. In January, 2010, Thomas hosted the first cloud communications summit at IT Expo. In March 2010, Thomas was the editor of Cloud Communications 2010 : State of the Art, featuring work from twenty four thought leaders in next generation communications technology.
Thomas is an active software developer, concentrating on Voice Mashups and their supporting technologies such as Ruby, Rails, Adhearsion and Web as Platform architectures. Thomas is also a contributor to several online publications, such as VON Magazine, GigaOm, FierceVoIP and ProgrammableWeb. Since 1996, Thomas has been an invited speaker at over a hundred telecommunications shows and conferences, speaking at sessions, keynoting and running workshops.
Thomas received his bachelor’s in Electrical Engineering at University of Massachusetts at Lowell, and attended graduate school at Northeastern University where he studied Digital Communications and Signal Processing. He currently serves on several technical advisory boards and boards of directors. Thomas currently resides in West Barnstable, Cape Cod, Massachusetts with his wife and four children.
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Sponsors: |

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Register Now!
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