Best Practices for Remote Site Network & Application Performance Management

Tuesday January 18, 2011 2:00pm ET/ 11:00am PT

Critical business services such as VoIP, email, video conferencing, backup /DR and virtual desktop services are all rapidly transitioning from a traditional network infrastructure to hosted services in public and private datacenters. And, as organizations transition to these services, they are increasingly dependent on the performance of WAN, MPLS and other distributed networks as well as performance management at the remote site. When performance degradation and service failure occurs, the business is at risk. Successful delivery of these next generation services depends on best practices in the area of Remote Performance Management.

What Attendees will learn:

For network engineers and IT professionals alike, this webinar will discuss the rapidly changing environment of business services and network applications. Attendees will learn about Remote Performance Management (RPM) and a comprehensive approach to managing the performance life cycle of service delivery from pre-deployment assessments, to continuous monitoring, to advanced troubleshooting including remote packet capture and traffic analysis. The webinar will also cover key steps to transitioning an organization to the cloud-based services and how to ensure optimal network and application performance along the way.

Who should attend:
  • Network engineers/Network Managers/IT Directors in Healthcare, financial services, manufacturing, telecommunications, retail,  higher education, construction, and government.
  • Managed Service Providers and IT Integrators
Presenters:
Jim Melvin
CEO Apparent Networks

Jim is currently the President & Chief Executive Officer at Apparent Networks, the leading provider of Remote Performance Management solutions. Apparent Networks brings the award-winning PathView Remote Performance Management (RPM) solutions to hundreds of IT organizations and managed service providers, providing end-to-end visibility into network traffic, distributed applications and cloud-based services. The suite of RPM services, enabled by the zero-administration microAppliance, offers a cost-effective remote monitoring and management capability to diagnose underlying network problems, assess network readiness and monitor performance

Prior to Apparent, Jim was the vice president of marketing and security solutions at RSA, The Security Division of EMC. In this role, he was responsible for corporate, field, solutions, channel and partner marketing; corporate and marketing communications; interactive and web programs; press and industry analyst relations; and RSA Conference events worldwide.

Mr. Melvin assumed this role following EMC Corporation's acquisition of RSA Security and Network Intelligence in September 2006. Prior to that time, Jim served as executive vice president of marketing and business development at Network Intelligence, a leader in transforming enterprise-wide data into automated compliance and security information; as President and CEO at Mazu Networks, a provider of network-wide intrusion prevention systems; and as vice president of marketing at SightPath, a developer of appliances for creating intelligent content delivery networks.

Matt Stevens
CTO, Apparent Networks

Matt Stevens is the Chief Technology Officer at Apparent Networks. He is responsible for guiding the Company's technology and product vision and he manages its' advanced research, development, QA, customer support and information technology teams. Prior to joining Apparent Networks, Matt was the CTO of the Information and Event Management business unit of RSA, The Security Division of EMC. He joined EMC after the acquisition of Network Intelligence Corp. where Matt was a founder. In that role, he was also part of EMC's Office of the CTO, where he and his peer group had responsibility for EMC's overall strategic technology direction. Prior to NIC and RSA, Matt held senior technology and sales management positions with NetApp, Solbourne Computer and Harris Corporation.

Patrick Barnard
Senior Web Editor, TMC

Patrick Barnard is senior web editor for TMCnet. He is former managing editor for Multichannel Merchant magazine, a Penton Media publication focused on all aspects of multichannel marketing. He is also former associate editor for Customer Interaction Solutions magazine, a TMC publication, and also served as assignment editor for TMCnet.

Barnard is also former editor of the Darien Times, a community newspaper serving the town of Darien, CT.

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