Re-Thinking Communications to Grow Your Business

Tuesday, October 8, 2013
TIME: 11:00 AM PST/ 2:00 PM ET

With a customer’s ability to use the Internet to search for businesses 24 hours a day and use social media sites, one of the biggest changes (and challenges) facing small businesses is how customers find, contact, and do business with them. Join us to learn how small business owners are rethinking their communications strategy and translating that into more sales.

What attendees will learn:

  • How these changes can impede or accelerate business growth
  • What you can do to be more available and responsive to customers and potential customers
  • How re-thinking your communications strategy can translate into more customers and more sales
Who should attend:
  • Small business owners

Register Today



Erik Archer Smith,
VoIP Technology Evangelist,
8x8 Inc.

Erik Archer Smith is an expert in cloud communications technology. As the product evangelist for 8x8, Inc, Erik has coached, trained and mentored thousands of small business owners looking to harness the benefits of unifying their communications in the cloud.


Erik K. Linask,
Group Editorial Director TMCnet

Erik oversees the daily operation of TMCnet, which delivers news, information, videos, white papers, podcasts, and more to three million visitors each month. He is also a contributor to TMCnet as well as TMC’s IP Communications publications. Prior to joining the TMC team, several years ago, he was Managing Editor at Global Custodian, a global securities services publication, where he also managed the magazine’s survey research. Erik began his professional career at management consulting firm Leadership Research Institute.